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#2 Management Terms

TERMS TO KNOW FOR TEST 10/28 !!!

TermDefinition
ORGANIZATIONAL CULTURE The system of shared beliefs and values that guide behaviors in an organization
CULTURE FIT A match between the individual and the values and expectations of the organizational culture
FOUR ORGANIZATIONAL CULTURE TYPES Team Culture, Hierarchical Culture, Entrepreneural Culture, Rational Culture
STRONG ORGANIZATIONAL CULTURES The culture is clear, well-defined, and widely shared by members
SOCIALIZATION The onboarding process through which new members learn the culture of an organization
OBSERVABLE CULTURE The visible way in which members behave, and in the stories, heroes, rituals, and symbols that are part of daily organizational life
CORE CULTURE Consists of core values, or underlying assumptions and beliefs that shape and guide people’s behaviors in an organization
CORE VALUES Beliefs and values shared by organization member
VALUE BASED MANAGEMENT Actively develops, communicates, and enacts shared values
SYMBOLIC LEADER Use language to communicate core values, and their actions are consistent with core values and the organizational culture
WORKPLACE SPIRITUALITY Create meaning and shared community among organizational members
DIVERSITY Refers to demographic differences among people within a culture (age distribution, gender, ethnicity)
MULTICULTURALISM In organizations involves inclusiveness, pluralism, and respect for diversity
MULTICULTURAL ORGANIZATION A culture with core values that respect diversity and support multiculturalism
ORGANIZATIONAL SUBCULTURES Consists of members who share similar beliefs and values based on their work, personal characteristics, share experiences, or social identity
CHANGE LEADER Takes initiative in trying to change the behavior of another person or within a social system
TOP-DOWN CHANGE The change initiatives come from senior management
BOTTOM-UP CHANGE Change initiatives come from all levels in the organization
TRANSFORMATIONAL CHANGE Results in a major and comprehensive redirection
INCREMENTAL CHANGE Bends and adjusts existing ways to improve performance
UNFREEZING The phase during which a situation is prepared for change
CHANGING The phase where a planned change actually takes place
REFREEZING The phase at which change is stabilized
IMPROVISATATIONAL Makes continual adjustments as changes are being implemented
STRATEGY A comprehensive plan guiding resource allocation to achieve long-term organization goals
STRATEGIC INTENT Focuses and applies organizational energies on a unifying and compelling goal
CORPORATE STRATEGY Sets long-term direction as a whole toward sustainable competitive advantage
BUSINESS STRATEGY Identifies how a division or strategic business unit will compete in its service or product domain
FUNCTIONAL STRATEGY Guides the use of organizational resources within a specific area
STRATEGIC MANAGEMENT The process of formulating and implementing strategies
STRATEGIC ANALYSIS The process of analyzing the organization, the environment, and the organization’s competitive position and current strategies
STRATEGY FORMATION The process of crafting strategies to guide the allocation of resources
STRATEGY IMPLEMENTATION The process of putting strategies into action
MISSION Statement expresses the organization’s reason for existence in society
OPERATING OBJECTIVES Specific results or goals that the organization is trying to accomplish
SWOT ANALYSIS Examines organizational strengths, weaknesses, environmental opportunities, and threats
OLIGOPOLY Facing just a few competitors
HYPERCOMPETITION Facing several direct competitors
MONOPOLY Complete control of an industry – often highly regulated and heavily discouraged
PORTERS 5 FORCES Taking a broader look at an organization as a whole
STARS Business or products with high market shares in high-growth markets
CASH COWS Business or products in high- market shares in low-growth markets
QUESTION MARKS Business or products with low-market shares in high growth markets
DOGS Businesses or products with low-market shares in low-growth markets
RELATED DIVERSIFICATION When an organization purses growth by acquiring new business or entering business areas similar to what they already do
UNRELATED DIVERSIFICATION When an organization operates several businesses that are not associated or different from what they already do
BUSINESS TO CONSUMER STRATEGY (B2C) A company you can directly buy from. The business is linked to the consumer
BUSINESS TO BUSINESS STRATEGY (B2B) One business sells to another business
DIFFERENTIATION Offers products that are unique and different from the competition
COST LEADERSHIP Operate with low cost so that the products can be sold at low prices
STRATEGIC LEADERSHIP The ability to inspire people to successfully engage in a process of continuous change, performance enhancement, and implementation of organization strategies
TECHNOLOGICAL COMPETENCY The ability to understand new technologies and to use them to their best advantage
INFORMATION COMPETENCY The ability to locate, gather, and organize for use in decision making
ANALYTICAL COMPETENCY The ability to evaluate and analyze information to make actual decisions and solve real problems
DATA Raw facts and observations
INFORMATION Data made useful for a decision
MANAGEMENT INFORMATION SYSTEMS (MIS) Collect, organize, and distribute data for use in decision making
Created by: lola.dumler
 

 



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