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MANGT 220

Ch. 4

TermDefinition
External: General Environment (Outer Layer) economic, legal-political, sociocultural, technological, and natural environment conditions in which the organization operates
Economic dimension Society as a whole
Legal-political dimension Any law used for a business to run
Sociocultural dimension Demographics and norms of a society or region
External: Task Environment (Middle Layer) includes the people and groups with whom an organization interacts
Competitors, Regulators, Partners, Suppliers, Customer People that organizations interact with outside the company
Internal Environment (Inside Layer) People that organizations interact with inside the company
Board of Directors Board of directors or board of trustees members are supposed to make sure an organization is well run and managed in a lawful and ethical manner.
Owners, Employees, Physical Environment Other internal environment.
Boundary spanner a person or role that connects an organization to people or groups outside the organization.
Environmental scanning the process of monitoring outside factors that could affect an organization.
Information systems combination of people, technology, data, and processes used to collect, process, store, and distribute information.
Innovation Innovation is the process of taking a new idea and putting it into practice.
Product innovation Product innovations result in new or improved goods or services.
Process innovation Process innovations result in better ways of doing things
Business model innovations Business model innovations result in ways for firms to make money
Social business innovations Social business innovations finds ways to use business models to address important social problems
Disruptive innovations creates products or services that become so widely used that they largely replace prior practices and competitors.
Reverse innovations Reverse innovation is launched from lower organizational levels and diverse locations, including emerging markets.
Sustainable innovations new products, services, processes, or business practices that create value while reducing negative environmental or social impacts and supporting long-term success.
Environmental uncertainty a lack of information regarding what exists in the environment and what developments may occur.
Sustainable development uses environmental resources to support societal needs today while also protecting them for future generations.
Triple bottom line assesses the economic, social, and environmental performance of organizations.
Three P's People, profit, planet
Created by: dom23uriarte
 

 



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