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ORGBEH1
| Question | Answer |
|---|---|
| What is OB? | The study of individuals and their behaviors at work |
| Evidence Based Management | Making decisions about the management of employees, teams, or organizations through the conscientious, explicit |
| four sources of information | Best available research, organizational evidence, expert opinions, stakeholders’ concerns |
| Common Sense | Inborn rational thinking that happens naturally in rational humans. |
| Outcome Variables (Performance) | productivity, organizational behavior |
| Outcome Variables (Work-related attitudes) | job satisfaction, commitment, engagment |
| Outcome Variables (employee well-being) | mental health, physical health |
| Outcome Variables (Thriving) | sense of vitality and learning |
| Outcome Variables (Motivation) | extrinsic and intrinsic |
| Outcome Variables (Employee withdrawal) | turnover, absenteeism |
| Flexibility, Recognition, Benifits, interaction and feedback, role clarity, feel cared about, empowered | What makes employees feel valued |
| Psychological Capital | the study and application of positive-oriented human resources. measured, developed and effectively managed |
| Efficacy (PsyCap) | Confidence in ability |
| Optimism (PsyCap) | positive outlook |
| Hope (PsyCap) | potential path forward |
| Resiliency (PsyCap) | return to baseline |
| Realistic | mechanical, objects, tools, |
| Artistic | innovative, imagination |
| Social | inform, enlighten, develop |
| Investigate | observe, learn, investigate, analyse, research |
| Enterprising | influence, lead |
| Conventional | careful, desk, data, conforming |
| Emotional Intelligence | ability to perceive, use, understand and manage emotions |
| Attitude | a person’s general disposition toward something |
| Cognitive Dissonance | incompatibility between two or more attitudes or between attitudes and behavior |
| Affect | refers to a general range of feelings that employees face at work |
| Emotions | are triggered by specific events, brief, intense |
| Moods | General feeling, not related to specific events, not insnese enough to interrupt regular thought patterns |
| affective commitment | an employee’s emotional attachment to an organization |
| continuance commitment | degree to which an employee is aware of the costs of leaving the organization |
| normative commitment | moral obligation to stay with the organization |
| Job involvement | how much an employee identifies with their job and views their performance at work as an essential part of their self-esteem |
| Employee engagement | related to job involvement and enthusiasm for the work per- formed |
Created by:
mchav111