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A&A Operations
Airport Operators
| Question | Answer |
|---|---|
| What else does customs do other than passport screening? | Check inappropriate documents and carriage of forbidden goods |
| What do Airlines need an airport operator to provide? | Check in desk. Screening for bags & pax. Marshallers. A slot Allocation. ATC. Ramp Services and Baggage Services. De-Icing Equipment. Connecting Stairs & Airbridges |
| What are ramp services? | Tasks carried out by ground staff. |
| Find some tasks carried out by ground staff. | Loading Bags. Choking Aircraft. Marshalling Aircraft. Fixes Stairs & Airbridges. Connecting a GPU. |
| Explain what is the Baggage Handling System (BHS) | Transportation of bags from check-in to the Outbound Flight. On an Inbound flight transferring bags from the inbound flight to the arrival hall to the luggage carousel. |
| What do Baggage Handler do? | Sortation. Count Bags. Fix Jams. Regulate the Volume and Balance the Load |
| Sortation is a word used in the Baggage Handlers role what is it? | This is when bags are routed to the correct flight using conveyor belts and scanners as part the BHS |
| What is the role of Air Traffic Control (ATC) | Main job to separate traffic in the air and on the ground. To prevent a collision. It also offer information to pilots for Take-Off and Landing. ATC also organise and accelerate the traffic flow. |
| What is the role of an Airport Operator? | They are the organisation responsible for managing, maintaining and running one or more airports. They oversee the daily function so that staff, visitors and airlines can use it efficiently. |
| A retail outlet for Food (Beardmore) needs some services apart from the obvious services like Heating, Lighting, Electricity for Tills what else would a restaurant need? | Staff Facilities WC & Staff Room. Seating area for Guests. Kitchen to Prepare and Cook all Meals. |
| A retail outlet for Goods (World Duty Free) needs some services apart from the obvious services like Heating, Lighting, Electricity for Tills what else would a retail unit need? | Staff Facilities WC & Staff Room. Marketing Space and Advertising Boards |
| What Department Sets out Airport Security? | Department of Transport |
| Airport Security sets of the rules of what you can and cannot do by applying what rules? | MCT. Screening of Pax & Staff. Screening of Bags for Pax & Staff. Restrictions on type and quantity of Liquid to be carried. Goods that are restricted, prohibited and Banned items. Restricting the number and size of baggage to be carried as hand luggage. |
| A baggage Handler in the arrivals hall will help passengers with what? | Lost and Damaged Bags. They will issue a PIR give a copy to client for insurance and check using a Barcode the BHJS to locate the bag. |
| What is a PIR? | Property Irregularity Report |
| What is the abbreviation BHS? | Baggage Handling System |
| At the luggage Carousel what is the role of the baggage handler for a damaged bag? | Complete a PIR and give a copy to PAX for insurance |
| At the luggage Carousel what is the role of a baggage handler for a lost bag? | A lost bag tracking report would be put into the BHS system. The bag is then tracked using the bar code on the luggage label in a World Wide System. |
| Find a passenger link to this Function: Law Enforcement | Border Force, Police and Customs |
| Find a passenger link to this Function: Fire, Rescue, Medical Services Provider | Using the Airport On-it Doctor or the Onsite Ambulance Crew. |
| Find a passenger link to this Function: Facility Development | Using the Shops, Bars and Restaurants in the Airport |
| Find a passenger link to this Function: Ground Transportation Provider | Using the on-site shuttle bus to the carpark |
| An Airport Operator can generate income by applying what? | Fess for Ramp Services. Fees for allowing Advertising on Site. Charging for the use of Check-in Desks. Charging for Staff Areas. Collecting Rentals incomes for Office Space. Charging Landing Fees. |
| Providing Pax, Visitor and Staff with a Safe building to arrive at, work at and leave from and ensuring safe onward travel and parking is the definition of what? | Airport Safety |
| Retail Goods Operators an Airport Operator could deal with at Glasgow Airport | WH Smith. JD Sports. Accessorize. |
| Retail Food Operators an Airport Operator could deal with at Glasgow Airport | Primo Volo. Tennents Bar. Caledonia Bar. William Beardmore. Starbucks. |
| The transportation of bags from an Inbound Flight to the Arrivals Halls where a passenger collects it is an explanation of one part of what? | This is an explanation of one part of Baggage Handling System |
| When you arrive a t Glasgow to check in for your flight to Malaga the transportation of bags from the check-in desk to the outbound flight is an explanation of a 2nd Part on what? | This is an explanation of 2nd part of a baggage Handling System. |