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Marketing Ch4
| Question | Answer |
|---|---|
| consumer bill of rights | right to be heard, safety, informed, and to choose |
| ethics | moral principles and values of individuals or groups |
| code of ethics | a formal statement of ethical principles and rules of conduct |
| whistle blower | employees who report unethical or illegal actions of their employers |
| moral idealism | personal moral philosophy that considers things either right or wrong |
| utiliterism | greatest good for greatest number of poeple |
| profit responsibility | maximize profits for stock holders |
| stakeholder responsibility | obligations to those who can effect achievement |
| societal responsibility | obligations to the environment |
| triple bottom line | people, planet, profit |
| sustainable marketing | effort to meet todays environmental problems |
| green marketing | produce, promote, and reclaim environmentally sensitive products |
| cause marketing | charitable contributions of a firm |
| social audit | assessment of a firms social responsibility |
| sustainable development | conducting business to protect the environment whole still making environmental progress |