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MIS Mid-term
Chapters 1-5
| Term | Definition |
|---|---|
| IT | any computer-based tool that people use to work with information and support the information and information-processing needs of an organization |
| IS | collects, processes, stores, analyzes and disseminates information for a purpose |
| Digital Transformation | A business strategy that leverages IT to improve relationships, business operations and develop new business models or businesses |
| MIS Department | Manages systems development and systems project management |
| Data | describes things but, are not used to convey meaning |
| Information | Organized data that has meaning and value that is being conveyed |
| Knowledge | Organized data and/or information that is organized and processed to convey understanding, expertise, and apply to a problem or activity |
| What are the Components of IT? | Hardware, Software, Database, Network, Procedures and People |
| Enterprise Resource Planning (ERP) | Provide communication among functional area ISs |
| Transaction Processing Systems (TPS) | Support the “real time” monitoring, collection, storage, and processing of data from the organization’s day-today operations |
| Intraorganizational information systems (IOS) | IS that is taking place inside a single organization such as Walmart buying supplies from Listerine, and they can look at their manufacturer's systems to see if their order will be arriving soon (ex. supply chain management & e-commerce) |
| Industrial Robots | automated, programmable machine used in manufacturing operations |
| Cobots | work alongside people, such as amazon robotics |
| What are the 4 Primary Capacities of Watson? | Ability to understand human language, learn information, formulate hypothesis, and answer the context of a question |
| Business Processes | Ongoing collection of related activities that create a product or service of value to the organization, its business partners and its customers, containing Inputs, Resources and Outputs |
| Efficiency | Doing things well with less resources/limited resources |
| Effectiveness | doing something that matters or what people want |
| Cross Functional Processes | More than one area of your business is responsible to produce the steps executed in a collaborative way |
| Which 3 areas is IS in in the Business processing system? | executing the process, capturing/storing process data and monitoring performance |
| Robotic Process Automation | A system that enables enterprises to automate business processes and tasks that historically were carried out by employees |
| Business Process Reengineering | Redesign of an organization’s business processes to increase productivity and profitability |
| Business Process Improvement | Incremental (small) changes of an organization’s business processes to increase productivity and profitability |
| Components of Business Processing Management | Process monitoring and Business activity monitoring to support continuous BPI initiatives for core business processes over time |
| Competitive Strategy | a statement that identifies a business’s approach to compete in a market to carry out their goals and the plans and policies they want |
| Strategic Information Systems | a piece of software that helps you gain a Competitive Advantage by supporting your goals and increase productivity and performance |
| Strategies for Competitive Advantages | Cost Leader, Differentiation, Innovation and Operational Effectiveness |
| Value Chain | A sequence of activities through which the organizations inputs are transformed into valuable outputs |
| Primary vs. Support activities | Primary activities relate to production and distribution of products and services while Support activities support primary activities contributing to competitive advantage |
| Kinds of Business Pressures | Market, Technology, Societal, Political and Legal |
| What are the fundamental tenets of ethics? | Accountability, responsibility and liability |
| legislation of Bill C-27 | consumer privacy and protection, data protection tribunal act and AI + data act |
| Risk mitigation contains which other kinds of risks? | Risk limitation, risk transference and risk acceptance |
| Business Continuity Plan Contains which other kind of plan? | Disaster Recovery Plan |
| What kinds of access controls are there? | Something the user knows, has, does or is |
| Homoiconicities | working with IT to create deep meaning with others |
| Relational Database model | Uses data that is unique and specific to a single person/thing that is organized into 2D tables with rows and columns |
| KMS Cycle | Create, Capture, Refine, Store, Manage and Disseminate Knowledge |
| BPM Suite | Set of applications that are connected used for BPM (ex. employees contacting each other on social media) |