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RMA RV 10
| Question | Answer |
|---|---|
| Which of the following is a widely used filing system for medical practices, and may utilize letters or numbers as identifiers? | Subject |
| In appointment scheduling, the matrix indicates | Time not available to schedule patients |
| Financial information | Should not be included in the patient's medical records |
| A chronological file used as a reminder is called a(n) | Tickler file |
| The screening and sorting of emergency situations is called | Emergency triage |
| Scheduling patients so that two come in at the beginning of each hour and the others are scheduled every 10 to 20 minutes is called | Modified wave scheduling |
| Which of the following should be included in the patient's medical records? | Physical examination results, Correspondence with and about the patient, Diagnosis and treatment plans, Informed consent forms, All of these |
| Office policy manuals contain which of the following types of information? | Regulations for personal appearance |
| SOAP pertains to | Patient records |
| According to the Internal Revenue Service, financial records need to be retained for how long? | 10 years |
| Which of the following is the basic format of appointment books? | Matrix |
| Which of the following include the chief complaint and patient profile? | Databases |
| Which of the following represents the first filing unit in the name “Anabelle Jasmine Mabry-Ross” when filing alphabetically? | Mabry-Ross |
| Which of the following filing systems is most appropriate for a practice with more than 15,000 active patient records? | Numeric |
| A patient’s medical record is considered “closed” when the patient | has terminated his relationship with the physician. |
| A patient states that she has had no respiratory problems. This statement should be recorded in which of the following parts of the patient’s medical record? | Past history |
| Which of the following filing systems is used because of its speed and simplicity? | Alphabetic |
| Which of the following should replace a patient’s medical record when the record is removed from the filing system? | Out guide |
| According to the problem-oriented medical record (POMR) format, a patient’s serum calcium level is recorded under which of the following headings? | Osteoporosis |
| When the physician asks a patient to have an annual breast examination, which of the following is the most appropriate system that should be used to help the patient to remember? | Recall notice |
| Which of the following appointments should be scheduled for the same day of the month and the same time of day? | Repeat visits |
| Which of the following is a system in which patients are scheduled to be seen in the first 30 minutes of each hour? | Wave |
| A patient scheduled for which of the following services is most likely to need the longest appointment time? | Complete physical examination |
| Which of the following is most useful for determining realistic time frames for appointments? | Doing a patient flow analysis |
| When filing alphabetically, which of the following records will be filed first? | Laila Forman |
| An appointment book is considered | Both a legal document and a scheduling system |
| The referral of a patient to a physical therapist is documented in which of the following sections of a problem-oriented medical record (POMR)? | Progress notes and treatment plan |
| Two patients are scheduled for an appointment at the same time on the same day. This is an example of which of the following scheduling systems? | Double booking |
| Which of the following scheduling methods allows short-term flexibility within an hour to account for variables in appointments? | Wave |
| Which of the following medical record filing systems best provides confidentiality of patient information? | Numeric |
| Which of the following is not one of the five steps involved in filing? | Subjecting |
| In the SOAP method of medical record documentation, the "P" stands for which of the following? | Plan |
| When a female patient changes her last name, which of the following types of files is most likely to help a medical assistant find her medical record? | Cross-reference |
| Which of the following scheduling systems is most likely to decrease the patient's waiting time? | Modified wave |
| Patients referred by other physicians should be scheduled: | Into the next available appointment |
| Which of the following is substituted in the place of a patient's official file when the file is removed? | Out guide |
| Arranging items to be filed in a sequence before going to the file cabinet is called: | Sorting |
| Which of the following items is used to separate approximately every 10 folders? | Divider guide |
| Which of the following is the advantage of voice recognition software compared with traditional transcription? | More speed |
| According to the problem-oriented medical record (POMR) format, a patient's abnormal serum calcium level is recorded under which of the following? | Problem list |