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5.3
Third-party risk assessment and management
| Term | Definition |
|---|---|
| Vendor assessment | process that orgs implement to evaluate the security, reliability, and performance of external entities |
| Vendor | businesses/individuals that provide goods or services to an org |
| Supplier | individuals involved in the production and delivery of the products or parts of products |
| Internal audit | vendor's self-assessment where they eval their own practices against industry standards |
| Independent assessment | eval conducted by third-party entities that have no stake in the orgs or vendor’s operations |
| Due diligence | rigorous eval that goes beyond surface level credentials |
| Conflict of interest | arises when personal or financial relationships could potentially cloud the judgement or individuals involved in vendor selection |
| Vendor questionnaires | comprehensive docs that potential vendors fill out to offer insights into the operations, capabilities, and compliance |
| Rules of engagement | guidelines that dictate the terms of interaction between an org and its potential vendors |
| Vendor monitoring | ensures that the chosen vendor still aligns with the organizational needs and standards |
| Service level agreement (SLA) | the standard of service a client can expect from a provider |
| Memorandum of agreement (MOA) | formal and outlines the specific responsibilities and roles of the involved parties |
| Memorandum of understanding (MOU) | less binding and more of a declaration of mutual intent |
| Master service agreement (MSA) | blanket agreement that covers the general terms of engagement between parties across multiple transactions |
| Statement of work (SOW) | used to specify details for a particular project |
| Business partnership agreement (BPA) | doc that goes a step beyond the basic contract when two entities decide to pool their resources for mutual benefit |