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Ch 1 Introduction
Tourism & Hospitality
| Term | Definition |
|---|---|
| Airbnb Host | a person or business that rents out a property, a private room, or a unique space to travelers through the Airbnb platform |
| Ancillary Products | extra goods, services, or insurance policies sold alongside a core or primary purchase |
| Ancillary Revenue Manager | a professional responsible for maximizing a company's income from secondary products, services, or add-ons that fall outside of its core offerings |
| Authenticity | the quality of being real, genuine, true, or valid rather than a copy or a counterfeit |
| Business Travel | any trip taken by an employee or business owner for work-related reasons that requires them to leave their regular workplace and home for a period longer than a standard workday |
| Corporate Travel | trips taken by employees or executives for professional and work-related reasons rather than for personal leisure |
| Events | anything that happens, a notable occurrence, or a planned social, public, or sports occasion |
| Globalization | the process where countries, economies, cultures, and populations become more connected and dependent on each other |
| Grand Tour Era | the period spanning from the mid-17th century to the 1840s when wealthy young European (primarily British) aristocrats undertook an extended, traditional educational trip through continental Europe |
| Hospitality | the friendly, generous, and welcoming treatment of guests, visitors, or strangers |
| Incentive Travel | a non-cash, all-expenses-paid corporate trip offered to employees, sales teams, or partners as an earned reward for meeting or exceeding specific business goals |
| Influencer Marketing | a type of social media marketing where brands partner with online creators who have a dedicated following and trust within a specific niche |
| Leisure Travel | a trip taken during free time for personal enjoyment, relaxation, or vacation rather than for business or work |
| Niche Tourism | a specialized form of travel focused on a specific activity, theme, or interest rather than general sightseeing |
| Online Travel Agent | a web-based marketplace that lets people search, compare, and book travel products like flights, hotels, and car rentals in one place |
| Package Vacation/Holiday | a single, bundled travel purchase that combines two or more trip elements—such as flights, hotels, and car rentals—for a set price |
| Peak Time | the busiest period of the day when the greatest number of people use a service, travel, or watch television |
| Sustainability Consultant | an external advisor who helps organizations reduce their environmental impact, improve social responsibility, and maintain long-term financial health |
| Thomas Cook | English innovator and businessman who invented the modern package tour and founded the Thomas Cook & Son travel agency |
| Tourism | the act of traveling away from home for recreation, pleasure, or business, as well as the commercial industry that provides services for these travelers |
| Travel Insurance Broker | A travel insurance broker is an independent licensed professional who represents the client to compare, select, and manage travel insurance policies from multiple different insurance companies |
| VFR Travel | visiting friends and relatives, a classification used when people take a trip primarily to see loved ones rather than traveling for a standard vacation or business |
Created by:
Jseneca27