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Ch 1 Introduction
Tourism & Hospitality
| Term | Definition |
|---|---|
| Airbnb Host | is an individual or company that lists their property, room, or a unique space on the Airbnb platform to rent out to travelers for short-term stays in exchange for payment |
| Ancillary Products | extra goods and services sold alongside a main travel booking, like a flight or hotel room. |
| Ancillary Revenue Manager | a professional responsible for developing and implementing strategies to increase income from non-core products and services—such as baggage fees, room upgrades, spa treatments, or local excursions. |
| Authenticity | the degree to which a travel experience, destination, or cultural practice is perceived as genuine, original, and true to local traditions rather than artificially manufactured for visitors |
| Business Travel | a trip taken by a professional on behalf of their company to conduct work-related activities, such as meetings, conferences, client visits, or training, in a location different from their regular workplace. |
| Corporate Travel | an individual who travels for professional or business-related purposes, such as attending meetings, conferences, client visits, sales presentations, or training sessions, to achieve organizational goals, build relationships. |
| Events | a planned public or social occasion |
| Globalization | the process by which businesses or other organizations develop international influence or start operating on an international scale. |
| Grand Tour Era | a centuries-long educational journey through Europe, primarily taken by wealthy young men of the upper classes from the 17th to the 19th century, to supplement their classical education, refine their taste, and gain social standing. |
| Hospitality | the friendly and generous reception and entertainment of guests, visitors, or strangers. |
| Incentive Travel | a thing that motivates or encourages one to do something. |
| Influencer Marketing | a promotional strategy where travel brands and destination boards collaborate with social media content creators to showcase locations, hotels, and experiences through authentic visual storytelling |
| Leisure Travel | trips taken for personal enjoyment, relaxation, or recreation rather than for work obligations. |
| Niche Tourism | a segment of the travel market that caters to specialized interests, hobbies, or needs, focusing on deeper, purposeful experiences rather than broad, general tourism. |
| Online Travel Agent | a digital platform or website that acts as an intermediary, allowing travelers to search, compare, and book various travel services like flights, accommodations, car rentals, and tours from multiple providers in one place. |
| Package Vacation/Holiday | a travel arrangement where two or more travel services, such as transportation and accommodation, are bought together for a single, fixed price from a tour operator. |
| Peak Time | the period when the activity, usage, or audience for a particular service or product is at its highest. |
| Sustainability Consultant | an expert advisor who helps travel businesses, hotels, and governments manage tourism in a way that protects the environment, respects local cultures, and supports local economies |
| Thomas Cook | pioneer of modern mass tourism and the creator of the first organized package tour |
| Tourism | the act of traveling away from home for recreation, pleasure, or business, as well as the commercial industry that provides services for these travelers |
| Travel Insurance Broker | a licensed professional or independent firm that compares, advises on, and sells travel-related insurance policies from multiple insurance companies to match a traveler's specific needs |
| VFR Travel | trips where the main purpose of the journey, the type of accommodation used, or both involve visiting friends and relatives |