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RMA Rev. 1

QuestionAnswer
Which of the following words best describes a medical assistant who works effectively as a team member in the medical office? Accountable
Accreditation may be defined as A process in which recognition is granted to an education program
Which one of the following organizations declared medical assisting an allied health profession? U.S. Department of Health, Education, and Welfare
Which of the following organizations offers the Registered Medical Assistant credential? AMT
The CMA and RMA examinations cover all of the following distinct areas of knowledge except Criminal justice
Which of the following professional attributes indicates the ability to identify with someone else’s situation? Empathy
The goal of the 1996 AAMA Role Delineation Study was to Revise and update the standards used for the accreditation of medical assisting programs
The initials “RMA” listed after a medical assistant’s name indicate Credentials
After you become a certified clinical medical assistant (CCMA), how often is recertification required? Every 2 years
Which of the following terms refers to legal, mental, or moral responsibility? Accountability
All of the following provide a certification examination for medical assistants, except NAHP
Which of the following terms refers to the responsibility for moral and legal requirements of patient care? Accountability
The CCMA exam consists of how many questions? 150
For obtaining recertification for the CMA, how many continuing education units (CEUs) over a five-year period are required? 60
Which of the following is the correct website address for the AMT? americanmedtech (opens in a new tab)
Which of the following is the most important element in providing superior customer service to patients? Integrity and honesty
How many multiple-choice questions are given to certify as an RMA? 210
Which of the following is not a clinical specialty for medical assistants? Patient educator
Which of the following organizations formed a committee to revise and update standards used for accrediting medical assistant programs? AAMA
How many years are the CCMA credential good for? Two
Which of the following is the fee for membership in the AAMA? $125
During an examination, excessive concentration on the computer monitor causes eye strain, resulting in which of the following? Headache
Which of the following organizations is for-profit? NHA
Which of the following is the website address for The American Registry of Medical Assistants? arma-cert (opens in a new tab)
What is the fee for CCMAs to take the medical assistant certification exam? $155
When should an initial performance evaluation be given for a new employee? Within 90 days
Which of the following behaviors might be displayed by a medical assistant who is behaving unprofessionally? Using a term of endearment when talking to a patient
Which of the following terms describes behaving courteously, conscientiously, and in a generally businesslike manner? Professionalism
The most important elements in providing superior customer service to patients are Integrity and honesty
Which of the following constitutes unprofessional behavior when interacting with an externship preceptor? Arguing
Which of the following is/are the greatest benefits of an AAMA membership? Legal counsel, Group insurance, A large variety of educational opportunities, All of the choices are correct
Which of the following is the correct website address for the National Board of Medical Examiners? nbme (opens in a new tab)
Which of the following is not an example of a medical assistant’s clinical duties? Diagnosing communicable diseases
Currently, the Occupational Safety and Health Act and the Clinical Laboratory Improvements Act do not require medical assistants to be Credentialed
Specific laboratory duties for medical assistants include all of the following, except Collecting arterial blood for measuring blood oxygen levels
Which of the following is the most appropriate information to include on a resume? Certifications awarded relating to a position
A patient with a physical disability comes to the office. The most appropriate response by the medical assistant is to Ask the patient whether assistance is needed
Which of the following acts includes regulations regarding the testing of patient specimens that have a low risk of an erroneous result? Clinical Laboratory Improvements Act
The abbreviation “CMA,” when listed after a medical assistant’s name, is his or her Credential
Created by: PRILEN8176
 

 



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