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WGU 576 I/O psych
| Question | Answer |
|---|---|
| Hawthorne effect | when employees change their behavior solely to the fact that they are receiving attention or are being observed |
| Human factors/ergonomics | the scientific application of theories and principles to human interactions with other organizational elements |
| industrial/organizational psychology | the application of science and psychological principles to the work environment |
| Organizational psychology | the scientific study of the social aspects within an organization, including human interactions and organizational cultural norms |
| Three areas to assess for a job evaluation | internal equity pay, external equity pay, and sex and race/ethnicity equity |
| Ammerman technique | a job analysis method in which a group of job experts identifies the objectives and standards to be met by the ideal worker |
| SME conference | a group analysis interview consisting of subject-matter experts (SMEs) |
| what does a competency framework help employers with? | to understand what skills and abilities are necessary for an employee to perform job tasks, helps to identify skill gaps that need to be addressed, and guides job descriptions and development plans. |