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sioenna phleb ch 1
| Question | Answer |
|---|---|
| AHA (American Hospital Association) | Organization that published The Patient Care Partnership brochure |
| Ambulatory | Another name for outpatient |
| Blood Bank/Immunohematology | Laboratory department where type and screen tests are performed |
| C&S (Culture & Sensitivity) | Type of test performed in the microbiology department |
| CE (continuing education) | Programs designed to update the knowledge or skills of participants |
| Certificate of Completion | Evidence that an individual has successfully completed a program |
| Chemistry | Laboratory department that typically performs the most tests |
| CLIA '88 | Law that established standards for all clinical laboratories |
| CMS | Centers for Medicare and Medicaid Services |
| Coagulation | Laboratory department that performs protime tests |
| Communication Barriers | Biases that are major obstructions to verbal communication |
| CPT | Current procedural terminology codes |
| Cytogenics | Laboratory department that performs tests to identify chromosome deficiencies |
| Cytology | Laboratory department that studies cells to detect malignant and premalignant conditions |
| Empathy | Identifying with the feelings or thoughts of another person |
| Ethical Behavior | Conforming to a standard of right and wrong conduct |
| Ethics | A system of moral principles that govern conduct |
| Gender Identity | A perceived sense of self that may not be externally visible to others |
| HCWs | Healthcare workers |
| Hematology | The study of blood and blood‑forming tissues |
| HIPAA | Law that protects private patient information |
| Histology | The study of the microscopic structure of tissue |
| HMOs | Health maintenance organizations |
| ICD | International Classification of Diseases |
| Immunology | Laboratory department that identifies antigens and antibodies |
| Kinesic Slip | Verbal and nonverbal messages that do not match |
| Kinesics | Study of nonverbal communication |
| Licensure | State requirement to work as a phlebotomist |
| MCOs | Managed care organizations |
| Medicaid | Federal and state health insurance program for eligible low‑income U.S. citizens |
| Medicare | Federal health insurance program for seniors 65 and older |
| Microbiology | Laboratory department that performs culture and sensitivity (C&S) testing |
| MLA | Medical laboratory assistant |
| MLS | Medical laboratory scientist |
| MLT | Medical laboratory technician |
| NAACLS | Agency that approves phlebotomy programs |
| National Certification | Proof a person has mastered basic competencies in an area such as phlebotomy |
| Nonambulatory | Another name for inpatient |
| PHI | Protected health information |
| PHS | Promotes and administers programs for public health |
| Phlebotomist | The person who draws blood specimens |
| Phlebotomy | The practice of drawing blood from a vein or through a cut made in the skin |
| PPOs | Preferred provider organizations |
| Primary Care | A patient's main source of routine medical care |
| Proxemics | Study of an individual's concept of and use of space |
| Reference Laboratories | Large independent laboratories that test specimens from many different facilities |
| Secondary Care | Care by a specialist |
| Serology | Scientific study or diagnostic examination of blood serum, especially regarding immune response |
| TAT | Turnaround time |
| Tertiary Care | Highly specialized care |
| Third‑party payer | Entity that pays for healthcare services on behalf of a patient |
| Transgender | Term for individuals whose gender identity does not correspond with their sex assigned at birth |
| UA (Urinalysis) | Laboratory department with the same name as the most common test it performs |
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user-1971420