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sienna phleb ch 2
| Question | Answer |
|---|---|
| Assault | Legal term for an act or threat causing another to be in fear of immediate battery |
| Battery | Intentional offensive touching or use of force without consent or legal justification |
| Breach of Confidentiality | Failure to keep privileged medical information private |
| CAP (College of American Pathologists) | Organization that offers proficiency testing and laboratory inspection |
| CAPA (Corrective Action Preventative Action) | Plan that describes corrective and preventative actions needed to address a problem |
| Civil Actions | Legal actions in which the alleged injured party sues for monetary damages |
| CLIAC (Clinical Laboratory Improvement Advisory Committee) | Organization formed to assist in administering CLIA regulations |
| CLSI (Clinical Laboratory Standards Institute) | Develops voluntary standards and guidelines for the laboratory |
| CoW or CW (Certificate of Waiver) | Type of certificate for laboratories that perform waived testing only |
| CQI (continuous quality improvement) | Program designed for continuous monitoring and analyzing to identify processes that need improvement |
| Defendant | Person against whom a complaint is filed |
| Delta Check | Compares current test results with previous results for the same test on the same patient |
| Deposition | Process in which one party questions another under oath with a court reporter present |
| Discovery | Process in litigation in which both sides exchange information about witnesses and evidence |
| Due Care | Level of care a sensible person provides under given circumstances |
| Fraud | False portrayal of facts either by words or by conduct |
| GLPs (Good Laboratory Practices) | Ten QA recommendations for laboratories doing waived testing |
| IHI (Institute for Healthcare Improvement) | Nonprofit organization focused on patient safety |
| Implied Consent | Patient's actions suggesting consent to a procedure |
| Informed Consent | Implies voluntary and competent permission for a medical test or procedure |
| Invasion of Privacy | Violation of one's right to be left alone |
| IQCP (Individualized Quality Control Plan) | Risk‑based, objective approach to QC tailored to the testing in use at the lab |
| ISO (International Organization for Standardization) | International organization that develops international standards for many industries |
| Liable | Legally responsible |
| Malpractice | Type of negligence implying a greater standard of care was due for the injured person |
| Negligence | Failure to exercise due care |
| NPSGs (National Patient Safety Goals) | Components of a CQI program that are required for TJC accreditation |
| Plaintiff | Injured party in the litigation process |
| QA (Quality Assurance) | Established policies and procedures intended to guarantee excellence of patient care |
| QC (Quality Control) | Use of checks and controls to assure quality |
| Quality | The degree of excellence of something |
| Quality Indicators | Measurements or values that provide information on the quality of processes |
| res ipsa loquitur | Latin phrase meaning "the thing speaks for itself" |
| respondeat superior | Latin phrase meaning "let the master respond" |
| Risk Management | Process focused on identifying and minimizing risks to patients and employees |
| SAFER | Acronym for the TJC method used to identify and communicate deficiency risk levels |
| SE (Sentinel Event) | Unexpected unfavorable event that results in death or serious injury |
| Standard of Care | Level of skill that provides due care for patients |
| Statute of Limitations | Length of time after alleged injury in which a lawsuit can be filed |
| Threshold Value | Level of acceptable practice beyond which quality cannot be assured |
| TJC (The Joint Commission) | Accredits and certifies healthcare organizations |
| Tort | Wrongful act committed against one's person, property, or reputation |
| Vicarious Liability | Liability imposed on one person for acts committed by another |
| Waived Tests | Tests that are simple and have a low risk of erroneous results |
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