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Phleb SG Chap 18-19
| Question | Answer |
|---|---|
| A collection of the entire set of approaches used by the instruction to provide patient satisfaction is called what? | Total Quality Management(TQM) |
| The philosophy that sees the potential for improvement in every area, no matter how high the current performance level is called what? | Total Quality Management (TQM) |
| A lab document that contains information about the principles underlying testing and other protocol is defined as what? | Procedure Manual |
| What are the quantitative methods used to monitor the quality of procedures to ensure accurate test results ? | Quality Control |
| What represent the major goal of total quality management programs? | Continuous quality improvement |
| A larger set of methods used to guarantee quality patient care, including patients prep and specimen collection and transport protocols is called what? | Quality Assurance |
| A document containing information about lab schedules, patient prep and specimen handling? | Lab Directory |
| Improper ID of the patient is considered what type of variable? | Preanalytic variable |
| A phlebotomist is most responsible for controlling what type of variables in test results? | Preanalytic |
| An error in machine calibration is what type of variable? | Preanalytic |
| A delay in reporting test results considered what type of variables? | Postanalytic |
| What refers to a QA procedure that helps spot ID errors by comparing previous results of the patient to current results? | Delta Check |
| A sample for which of the following requires special timing due to diurnal variation in its blood levels? | Cortisol and Iron |
| For a patient on anticoagulant therapy, pressure should be held on a venipuncture site longer than normal to avoid what complications? | Hematoma/Hemorrhaging |
| A blood sample collected from a patient who is standing up will have higher levels of what analyte compared to samples from a patient who is supine? | Enzymes and Albumin |
| What medication causes prolonged bleeding time? | Aspirin |
| What type of law is determined by court decision through interpretation of existing law? | Case Law |
| What type of law is created by a legislative body? | Statutory Law |
| How often should centrifuges be calibrated? | every 3 months |
| What types of law is created by an agency through written regulations? | Admin. Law |
| How often should should refrigerator and freezer temperatures be recorded? | Everyday |
| Men have higher level than women of which analyte? | RBC Count/ Hemoglobin/ Hemocrit |
| A violation of which type of law leads to a criminal action? | Public Law |
| A violation of a private law may lead to what? | Civil Action |
| An unjustifiable attempt to touch another person can lead to what charge? | Assault |
| The intentional touching of another person without cinsent can lead to what charge? | Battery |
| What means an injury to one person for which another person, who caused the injury, is legally responsible? | Tort |
| What does the term liable mean? | That you are legally responsible and can be held accountable |
| What is legal basis for most medical malpractice cases? | Unintentional Tort |
| What is the legal term for a person claiming to have been harmed? | Plaintiff |
Created by:
Kalu.Jayla1