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Stack #4699699

QuestionAnswer
Hard Skills Technical skills, requires specific training
Soft skills personal attributes or behaviors, enhancing interactions, job performance
Diversity and culture understanding cultures and beliefs, religious background and adjusting as necessary. Eliminates misunderstandings in healthcare treatments, improves compliance with treatment. Refrain from being judgmental, no stereotyping Language interpreters must
Roles of Phlebotomists patient Identification - Name and DOB Specimen Collections - (venous and dermal) non blood - urine, stool, sputum Labeling and processing Quality Assurance and Control
Labs POL - Physician office lab Reference Labs - Off site labs Blood Collections Centers Ambulatory care Centers Home Visits
Communication verbal and nonverbal communication Speak to patients with no more than a 6th grade education, speak with medical terms and simplified language so patients understand. Always make eye contact when speaking, be professional in speech and grooming habits
CLIA Clinical Laboratory Improvement Amendment, est. in 1988 ensures all labs meet the same standards,
TJC The Joint Commission - Evaluates healthcare facilities to ensure highest performance standards, State Gov’t = Medicare/Medicaid programs. Main goal is to improve safety and quality of care
HHS Dept of Health and Human Services - protect public health, administer vital social services and run major health insurance and research programs
CMS Center for Medicare and Medicaid Services _ responsible for laboratory regulations under CLI
OSHA Occupational Safety and Health Administration - assure safe and healthy working conditions
FDA Food and Drug Administration- enforces standards for blood collection
CDC Center for Disease Control- Provides scientific and technical advice to CMS related to CLI
CLIA testing phase Pre-examination, test order, pt identification, specimen collection, handling and transport Examination - Quality Assurance, control, test analysis and interpretation, resolution and result discrepancies Post-examination - reporting of results, handli
High Complexity requires specialized training, manual manipulations and complex equipment and reagents
Moderate Complexity Requires little manipulation, proper training and experience
Waived tests simple procedures, FDA approved for home testing, requires less training
Sputum used to diagnose respiratory tract diseases - best to do first thing in the morning before anything has been eaten or drank. Patient will take a deep breath in and cough up phlegm and discard in a sterile container.
Stool Specimen used to detect ova and parasite infections must be kept in refrigerator if not turned in same day. Avoid mixing stool with urine during collection.
FOBT Fecal Occult Blood Test - a POCT test detects hidden blood in stool.
Semen specimens used for fertility and post vasectomy evaluations. Avoid using condoms and spermicides. Ejaculate directly in container, close lip tight, label with name and time of collection. Take to lab within an hour of collection avoid extreme temperatures but ke
Urine specimen First morning void is most concentrated. Clean Catch urine is also called Midvoid. Urine dip uses reagent strips to detect an abnormal urine levels to determine if a C&S ( culture and Sensitivity is needed) Culture is to identify microorganism, Sensi
Chain of custody all legal specimens Alcohol and drug testing, employee physical, DNA testing, Forensic Specimens. Used in legal cases and must be handled correctly. Everyone who handles the specimen must sign and date sample package.
Pre-Examination-(pre-analytical) Confirm orders, Establish Patient ID, Verify pretest instructions ( fasting, etc.) collect specimen, labeling, processing and transporting. Specimen Integrity.
Examination-(analytical) Quality Assurance and Quality Control, Test analysis and interpretation, resolutions of discrepancies. Adherence to standards.
Post examination-(post analytical) Reporting of results, handle critical results. Documentation, corrective action for error and variances, Specimen storage
Disease transmission Adhere to all standards set by the CDC to prevent infections. Being aware of various nonbiological hazards and all blood borne pathogens precautions.
Chain of infection Infectious agent, reservoir, portal of entry, mode of transmission, portal of entry, susceptible host
mode of transmission contact, droplet, vector, vehicle
Airborne Transmission all particles carried on air currents and inhaled My host
Droplet transmission Propelled by coughing, sneezing, breathing, and talking in short distances not suspended in air. Absorbed by susceptible host - nasal mucosa, mouth, eye
Hand washing medical professionals first line of defense in disease transmission. Alcohol based hand sanitizer must be 70% to be effective.
Isolation Precautions wear required PPE, never take equipment other than what is needed for lab collections. Double bag contaminated waste and equipment before removal
Nosocomial Infection also known as Hospital Acquired Infection- when a person in the hospital with another condition and acquires an infection.
Donning PPE Gown, Mask or respirator, google or face shield, gloves
Doffing PPE Gloves, Googles or face shield, gown, mask or respirator
Safety Data sheet Documents that provides information about specific products in the medical facility. * do not try to clean any spill without checking proper way in SDS to prevent injury *Use spill kits provided in the office.
Needle stick injuries act of 2001 established through NIOSH (national Institute for Occupational Safety and Health) and OSHA - mandates use of safety devices.
Fire extinguishers A - Cloth, paper, wood - pressurized water, dry chemical B - oils, alcohol and grease - , dry chemical, carbon dioxide C - Appliances and electronic devices - dry chemical, carbon dioxide D - Combustible metals - sand, or special extinguishing agent
PASS Pull, Aim, Squeeze, Sweep
NFPA - National Fire Protection Association - Diamond hazard symbol Red- flammable hazard Blue- health White- specaily Yellow- instability
Order of Draw Yellow/White - Blood Cultures Light Blue - Sodium Citrate - Coagulation studies Red - No addictive (Discard tube) SST - Serum Separator Tube - clotting additive, spin in centerfuge Green - Heparin Lavender - EDTA - hematology Pink - EDTA - blood ban
Medical terminology medial language formed from greek and latin words
With Parts Root word, foundation of the term
Suffix ending of the word, essential meaning to the term
Prefix added to the beginning of the word when needed to further modify the root
Combining vowel added to the word when the suffix begins with a consonant
Created by: Hasna1
 

 



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