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Chapter 12

Concepts III

QuestionAnswer
Visual learning: learning by seeing, reading, and watching Auditory learning: learning by hearing and listening Kinesthetic learning: learning by touching and doing
Factors that affect learning are Environment Comfort Readiness Language Senses Cultural or religious beliefs or practices
Establish a comfortable temperature in a room without distractions. Ensure that the patient is in a comfortable position and is not experiencing pain or discomfort.
Involve the patient in your teaching by asking questions, requesting feedback, and allowing the patient to ask questions. Avoid lecturing to the patient.
Explain why the patient needs to know the information. Adults learn best when they understand the relevance of the information presented.
Have an interpreter present if needed so that the patient can understand the teaching.
Have the patients wear eyeglasses or hearing aids, if appropriate. Sit where the patient can see your lips as you speak. Avoid positioning yourself in front of a window or light with a glare.
Speak clearly and distinctly, not loudly, if the patient wears hearing aids. Sit near the patient during teaching. Avoid standing over the patient.
Present one piece of information at a time, allowing the patient time to absorb it before moving on. Arrange and present information in a simple-to-complex format.
Explain how to perform a task and then demonstrate as you explain it a second time.
Give frequent positive feedback to the patient. “You are doing great” “I’m so glad you remembered that it is important” “Show me again how well you can do that.”
Provide written materials for easy reference that are appropriate to the patient’s age and reading level. The use of visual aids, even pictures, can make a difference in the retention of the information.
deficient knowledge = lack of knowledge
SBAR is required by the Joint Commission
Created by: Daarina Jones
 

 



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