Save
Upgrade to remove ads
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Service Training

QuestionAnswer
Who is eligible to receive the Skyrider Activity Book? Children ages 3-10
T or F: Cabin Crew must ask a parent with a diaper disposable bag to return the bag to them after use FALSE, the pax. must be directed to throw the bag in the lavatory trash unit
In premium rouge, pillows and blankets should be given on all flights under what conditions? - Flights must depart after 20:00h - Flights must have a block time greater than 4h 00m - Flights must be only on a North America route
Where is the linen bag for hot towels found on the aircraft? Fwd galley in the equipment trolley
T or F: Premium rouge pax. are served hot beverages in porcelain mugs, and cold beverages in glass tumblers. True
T or F: Economy class pax. receives complimentary wine and beer on ALL flights. True
T or F: Economy class does not receive hot beverages in papers cups and cold beverages in plastic tumblers. False
What are Super Elite customers entitled to on all flights? Free wifi
What do white information tags on a cart carrier/trolley indicate? That the contents inside are meant to be used for the outbound flight/1st leg
What do orange information tags on a cart carrier/trolley indicate? That the contents inside are meant to be reserved for the return flight, also known as the inbound flight/2nd leg
What color seals must all carts/carriers holding alcohol be attached with prior to landing? White or Blue seals
T or F: Liquid absorbent bins must be offloaded by international caterers. False
Which types of trash bags must be used on domestic flights? Clear bags on outbound AND return legs
Which types of trash bags must be used on domestic-transborder flights? Clear bags on outbound flights Orange bags on return flights
Which types of trash bags must be used on international flights? Orange bags on outbound AND return legs
What must be used on flight for garbage pick up when there are limited trash carts? Flex-e bags
How much time are you allotted to complete the Start Time and Service Deadline Information form? 12 hours for long hauls 8 hours for short/medium hauls
Where are garbage bags and flex-e bags found on the aircrafts? In the overhead bin of the last row of aircraft, on the right hand side.
When is a double-double service given? On flights greater than 3h 45minutes
What are super elite customers entitled to receive when they are seated in economy? One snack and one spirit/alcoholic drink
T or F: Super elite customers sitting in economy are served first before a regular business class customer? False, they are not in a business class seat.
How often must water service be done on each flight? Every 30 minutes
T or F: A second bar service must be given if a flight is greater than 3 hours True
Created by: Ch3lly
 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards