Firms that conduct business outside their own country.

In Japan, this term stresses group harmony and social cohesion.

In China, business behavior is based on “personal relations.”

U.S. managers in Japan have to be careful about this phenomenon, whereby Japanese workers expect supervisors to alert them privately of changes rather than informing them in a meeting.

When countries impose tariffs, taxes, and regulations on firms outside the country to favor their own companies and people.

A South Korean term for activities that involve concern for harmony based on respect of hierarchical relationships, including obedience to authority.

Designing, producing, and marketing products with global needs in mind, instead of solely considering individual countries.

Refers to the practice of firms using or paying other firms to perform certain activities, such as managing payroll, call centers, or even R&D.

In China, this term refers to the practice of harnessing natural forces, which can impact how you arrange office furniture.

Refers to U.S. companies working offshore but planning to move some of their manufacturing back to the United States.

Firms that conduct business outside their own country.

A process of doing business worldwide, so strategic decisions are made based on global profitability of the firm rather than just domestic considerations.

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bus ch.11

Question	Answer
International firms	Firms that conduct business outside their own country.
Wa	In Japan, this term stresses group harmony and social cohesion.
Guanxi	In China, business behavior is based on “personal relations.”
Nemaswashio	U.S. managers in Japan have to be careful about this phenomenon, whereby Japanese workers expect supervisors to alert them privately of changes rather than informing them in a meeting.
Protectionism	When countries impose tariffs, taxes, and regulations on firms outside the country to favor their own companies and people.
Inhwa	A South Korean term for activities that involve concern for harmony based on respect of hierarchical relationships, including obedience to authority.
Global strategy	Designing, producing, and marketing products with global needs in mind, instead of solely considering individual countries.
Outsourcing	Refers to the practice of firms using or paying other firms to perform certain activities, such as managing payroll, call centers, or even R&D.
Feng shui	In China, this term refers to the practice of harnessing natural forces, which can impact how you arrange office furniture.
Reshoring	Refers to U.S. companies working offshore but planning to move some of their manufacturing back to the United States.
Multinational firms	Firms that conduct business outside their own country.
Globalization	A process of doing business worldwide, so strategic decisions are made based on global profitability of the firm rather than just domestic considerations.

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