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HIT 120 Unit 2 Exam
Chapters 5-9
| Question | Answer |
|---|---|
| A patient's medical record constitutes the ________ record of the medical practice. | Legal |
| What is the best measurement of the quality of care given to a patient? | The medical record |
| Offices using electronic medical record entry methods should affix what to all chart entries? | An electronic signature |
| Making corrections to a chart with an eraser or scribbling out entries could present the appearance of ________. | Fraud |
| Dead storage ________ be easily accessible. | Need not |
| Which of the following is found in the file section of the policy and procedure manual? | The length of time records are retained |
| Which type of file pertains to current patients? | Active |
| Which of the following is NOT a goal of "meaningful use" of an electronic health record? | Complete patient responsibility for all clinical decisions |
| A(n) ________ is a standard version of a document that is used over and over again. | Template |
| When speaking of stress, the reference is normally to bad stress, or ________, often referred to as the body's emotional and/or physiological reactions to external motivators. | Distress |
| When physicians delegate the day-to-day management of the office, they may expect the office manager to get help from experts. This action is known as: ________. | Using available resources |
| What is a reason to get organized and use a to-do list? | It provides a visual sense of accomplishment. |
| When asked to construct a method to convey practice information to patients, Rivka was unsure of how to begin. She works for a new pediatrician and parent population of their patients is below the age of 30. What would be a productive first step? | Conduct a survey of the patients' parents to determine their desired mode of delivery, such as electronic, written, or both. |
| The statement "When is the last day I can send in the lab work and still receive the results prior to the patient's appointment?" is an example of ________. | Procrastination |
| The administrative medical assistant must call patients whose accounts are 30 to 60 days past due. All of the following are recommended phone strategies except | Discuss results of lab tests and/or procedures. |
| The greater the medical insurance coverage, the more ________ the plan. | expensive |
| PPOs ________ require referrals to specialists. | Do not |
| A(n) ________ is the form used in the medical office to record the patient's diagnosis (or diagnoses) and the procedures performed during a patient's visit. | Patient encounter form |
| A(n) ________ is a stated amount an insured must pay for an insurance policy. | Premium |
| A(n) ________ is the form used in the medical office to record the patient's diagnosis (or diagnoses) and the procedures performed during a patient's visit. | Patient encounter form |
| According to contract law, when a physician agrees to treat a patient who is seeking medical services, there is a(n) ________ contract between the two. | Unwritten |
| An analysis done in order to determine the connection between the diagnostic and procedural information is known as ________. | Code linkage |
| At the end of her visit, Sarah was asked to pay $15, which is her cost for today's visit through her managed care health plan. The $15 represents Sarah's: | Copayment |
| The ICD-10-CM uses ________-digit codes for broad categories of diseases, injuries, and symptoms. | Three to seven |
| The Pathology and Laboratory section of procedure codes falls within which range of CPT codes? | 80047-89398 |
| When a person other than the patient assumes liability, or responsibility, for the charges, it is called ________. | Third-party liability |
| The Radiology section of procedure codes falls within which range of CPT codes? | 70010-79999 |
| The insurance company is also known as the ________. | carrier |
| Which type of insurance plan generally includes coverage of hospitalization, lab tests, surgery, and x-rays? | Basic |
| Which type of code is used to report what is wrong with the patient or what brought the patient to see the physician? | Diagnostic |
| An appointment was scheduled for a new patient, who asked how much the fee would be for the visit. What should the administrative medical assistant do? | Provide an estimate of the exam but explain that the estimate is prior to other services, such as blood work. |
| Dr. Adams has rendered a non-covered procedure to Mrs. Johnson, who is covered by Medicare. She was not advised before the procedure that it is not covered, and she did not sign the ABN. The medical office should: | Adjust the procedure charge off Mrs. Johnson's account. |
| Forms used by the medical practice should be updated ________ and the codes verified with the current year's diagnostic and procedural codes. | Annually |
| If the physician thinks that the reimbursement decision is incorrect, what may the medical office initiate? | Appeal |
| If the standard fee for a Medicare covered service is $150 and the Medicare non-PAR fee schedule for the service is $80, what is the limiting charge for the services? | $92 |
| Listed on an account are the father, the mother, and two minor children. One insurance policy, held by the mother, covers all four family members. Who is the guarantor on the account? | Mother |
| The insurance claim form contains ________ and is transmitted to the patient's insurance carrier for partial or full reimbursement of the services rendered. | Clinical and financial information |
| What does ABN stand for? | Advance Beneficiary Notice |
| What is it called when bills are sent once a month and are timed to reach the patient no later than the last day of the month? | Monthly billing cycle |
| When a provider receives a check with more than one patient listed on it, it is called a ________ check. | Bulk |
| When an NSF check is received, you need to make a(n) ________ entry in the patient's account. | Debit |
| When patients pay at the time of the visit by cash, check, debit card, or credit, this type of payment is known as | Collection at the time of service. |
| Which of these forms is filled out and updated by the patient? | Patient information form |
| "Proof of posting" means that the ________ balance. | Columns |
| All income prior to deductions is categorized and reported as which of these? | Gross income |
| The methodical recording, classifying, and summarizing of business transactions in the medical office is called ________. | Accounting |
| Which important "snap-shot" of the practice shows profit and loss for a stated period of, such as a quarter or year? | Income statements |
| The money for federal tax withholding payments and FICA payments must be made into a federal deposit account in a federal reserve bank at least how often? | Monthly |
| What is money paid by the bank to depositors in return for the bank's use of depositor money? | Interest |
Created by:
Prof Clark