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Med 158 1 and 2
| Question | Answer |
|---|---|
| 1. Promoting good public relations is a part of the phlebotomist's role because | A phlebotomist is a representative of the laboratory, Good public relations promotes a harmonious relationship with visitors, staff, and patients, The patient often equates blood-drawing experiences with the caliber of overall care received while in |
| 2. A voluntary process by which an agency grants recognition to an individual who has met certain prerequisites in a particular technical area? | Certification |
| 3. If a phlebotomist tells a patient that he or she is going to collect a blood specimen and the patient holds out their arm for them. What type of consent would this be considered? | Implied consent |
| 4. The agency that requires healthcare organizations to have a QA program in place to be accredited is | JC |
| 5. The abbreviation of the routine hematology test that includes hemoglobin, hematocrit, red blood court, and white blood determinations is: | CBC |
| 6. A hospital patient has basic rights that they should be informed of when care is initiated. What type of care should a patient expect under the patient care partnership? | High-quality care , Involvement in their care, A clean and safe environment |
| 7. What are some guidelines that a Phlebotomist can follow to prevent or avoid lawsuits? | Acquire informed consent, Use proper safety containers and devices , Document incidents or occurrences. , |
| 8. The statute of limitations period typically begins when one of the following circumstances occurs? | The day the act was committed, When act was discovered by a reasonably alert person ,The day of the last medical treatment in a series |
| 9. Proof of participation in workshops to upgrade skills required by some agencies to renew certification is called | Continuing education units (CEU) |
| 10. Malpractice is a claim of | Improper treatment |
| 11. Which manual contains procedures related to chemical, electrical, fire, and radiation safety; exposure control; and disaster plans as well as complete details on how to handle hazardous materials including MSDS sheets? | The Safety Manual |
| 12. The term "phlebotomy" is derived from Greek words that, literally mean to: | Incise a vein |
| 13. The following are duties and responsibilities of a phlebotomist except? | Advise patients on their diagnostic lab procedures |
| 14. What form would be used if an RN calls to say she incorrectly labeled the tube sent to the lab for chemistry tests? This form is an audit trail and documentation for any errors made in the specimen collection and handling process. | Near Miss/Occurrence Report form |
| 15. When the threshold value of a clinical indicator of QA is exceeded and a problem is identified, what should be done? | A corrective action plan is implemented |
| 16. Two phlebotomist are discussing a patient's condition in the elevator. They are overheard by the patient's daughter and other people in the elevator. This is an example of | Invasion of privacy |
| 17. What is the use of checks and controls in the laboratory setting? | Quality Control (QC) |
| 18. Which duty is not performed by local public health agencies? | Licensure of healthcare personnel |
| 19. Which of the following would not violate a patient's right to confidentiality? | Sharing collection site information on a difficult patient with another phlebotomist in phlebotomy area. |
| 20. Every individual is surrounded by an invisible "bubble" of personal territory in which he or she feels most comfortable. The size of the bubble or territorial "zone of comfort" depends on the individual's need at the time. What is the study of an in | Proxemics |
| 21. The following is/are trait/s characterizing a professional person? | Self-confident, Integrity , Self-motivated |
| 22. A national organization that sets standards for phlebotomy procedures is the | CLSI |
| 23. With which other hospital department would the laboratory coordinate therapeutic drug monitoring (TDM)? | Pharmacy |
| 24. If a phlebotomist ________________, he or she is negligent. | Fails to put the needle in the sharps container |
| 25. A specimen was mislabeled on the floor, You are required to fill out an incident report form. What information would you not include? | Suggestion for new guidelines |
| 26. Which of the following is an example of proxemics? | Zone of comfort |
| 27. Which of the following is not a phlebotomist duty? | Starting intravenous (IV) lines |
| 28. Which of the following is an example of a barrier to effective communication with a patient? The patient | Does not speak English, Is a child , Is emotionally upset |
| 29. What is a program that guarantees quality patient care by tracking outcomes through scheduled reviews in which areas of the healthcare organization look at the appropriateness, applicability, and timeliness of patient care? | Quality Assurance (QA) |
| 30. Which is not a main characteristic of a hospital or healthcare facility? | 8-hour nursing staff |
| 31. The microbiology department in the laboratory performs | culture and sensitivity testing |
| 32. Of the following laboratory personnel, which one is referred to as a clinical laboratory scientist? | Medical Technologist |
| 33. The principles of right and wrong conduct as they apply to professional problems are called: | Ethics |
| 34. What section/s would be a part of the anatomical and surgical pathology area of a laboratory? | Histology, Cytology |
| 35. What is a large independent laboratories such as Quest Laboratories that receive specimens from many different facilities located in the same city, other cities in the same state, or even located outside the state. They provide routine and more speci | Reference laboratory |
| 36. Which of the following is not part of communicating a professional appearance? | Wearing strong cologne |
| 37. Which hospital department is responsible for administering oxygen therapy? | Respiratory therapy |
| 38. Which of the following is an example of negative kinesics? | Frowning |
| 39. All are clinical analysis areas of the laboratory except? | Histology |
| 40. What percentage of language is considered unspoken? | 80% |
| 41. Examples of quality control are all of the following except | Filling out your time sheet daily |
| 42. The second most collected specimen in the laboratory would be urine. A basic urinalysis consist of physical, chemical and microscopic evaluation. What is included in the physical examination of urine? | Color , Clarity , Specific gravity |
| 43. What is a process were current results of a lab test are compared with previous results for the same test on the same patient. Although some variation is to be expected, a major difference in results could indicate error and requires investigation. | Delta Checks |
| 44. Barber-surgeons placed a striped pole, from which a bleeding bowl was suspended, outside their doors to distinguish themselves form Long Robe surgeons. What did this pole represent? | Rod squeezed by the patient to promote bleeding, White strip on pole corresponding to the bandages , White strip on pole corresponding to the tourniquets . |
| 45. An example of a QA indicator is | The contamination rate for blood cultures will not exceed the national contamination rate |
| 46. Which one of the following is not a phase of the litigation process? | Correction of the situation is begun using policies and procedures already in place |
| 47. What laboratory manual outlines hand washing and other decontamination procedures, precautions to take when dealing with patients or handling specimens, and how to handle accidental contamination, including procedures to be implemented following expos | Infection control manual |
| 48. Which president is thought that excessive bloodletting might have contributed to his death? | George Washington |
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