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HIT 120 Unit 1 Exam
| Question | Answer |
|---|---|
| Which term means the ability to speak and act considerately in various situations? | Tact |
| True or false? The acronym AMA stands for administrative medical assistant. | True |
| According to the U.S. Department of Labor, what three criteria are increasing the need for medical assistants? | Advances in technology, aging population, and healthcare reform |
| A thorough administrative medical assistant produces work that is ________. | Neat, accurate, and complete |
| Which term means logically and systematically planning steps to accomplish a task? | Problem-solving |
| Which of the following requires a party to appear in court and to bring specified documents or items? | Subpoena duces tecum |
| Issued by the federal government (IRS) and required by HIPAA that employer use the national employer identifier | EIN |
| A ten position numeric identifier with a check digit in the last position that was formerly called UPIN | NPI |
| Required by CMS for health plans to be used in all electronic transactions | HPID |
| True or false? Due to public concern over privacy, a patient identifier has not yet been adopted by CMS. | True |
| True or false? HIPAA requires employers o use national, standardized identifiers in business transactions such as submitting medical insurance claim from obtain payment for services to a patient. | True |
| Which code sets are required under HIPAA? | ICD-10-PCS, CPT, ICD-10-CM |
| What term is used when a provider makes reasonable efforts to limit the use or disclosure of PHI? | Minimum Necessary |
| What is the term for when the plaintiff and the physician's insurance company reach an agreement and the case does not go to court? | Settlement |
| What term is defined as an intentionally dishonest practice that deprives others of their rights? | Fraud |
| When a minor has gained independence either by situation or by court order, what is this referred as? | Emancipation |
| Within how many days should corrective action be taken once a problem is identified? | 60 days |
| What is considered to be one response to the bioethical issue of life sustainment without patient consent? | Creating a living will |
| What is defined as the outward display of an employee's values and standards? | Work ethics |
| Which of the following are the five major categories of tasks performed by an administrative medical assistant? | Front desk, scheduling, records management, administrative, and financial |
| Which term deals with the ethics of medical treatment and technologies, processes, and scarcity of resources? | Bioethics |
| Which areas regarding risk should be addressed in a compliance plan? | Coding, documentation, improper inducements, and reasonable services |
| How many categories of covered entities are covered under HIPAA? | Three |
| In the physician-patient relationship, the patient ________ certain responsibilities. | Does have |
| In the physician-patient relationship, the patient ________ certain responsibilities. | The doctor |
| Who is the sole judge of what information is to be given to, or withheld from the patient? | The doctor |
| Which term means a clear threat of injury to another? | Assault |
| What term is used to identify a sworn statement to the court before any trial begins? | Deposition |
| When a person believes that one's own race, ethnic group, and/or culture is superior to all others, what is it called ? | Ethnocentric |
| What term is used to identify the adherence to rules and regulations? | Compliance |
| In order to meet compliance, all chart notations must be signed and ________. | dated |
| Which entity governs the practice of medicine within its borders through laws known as medical practice acts? | State government |
| What skills often come from a genuine desire to work with people? | Interpersonal |
| What is the term for expressing ideas through words and gestures to ideas? | Encoding |
| Many practices accept requests for information only when they are: | Requested in writing |
| What should always be done prior to placing a caller on hold? | Ask permission |
| What is the process called when originating communication, the sender will formulate ideas he or she wants to be communicated? | Messaging |
| Which type of correspondence relates to the management of the office and may concern insurance companies, lawyers, supply houses, and bills to patients? | Business |
| Which type of mail is used for mailing items such as books, catalogs, other printed matter, or merchandise not weighing more than 70 pounds and no more than 130" in length or girth? | Parcel post |
| Which type of mail provides the greatest security for valuables? | Registered mail |
| ________ is the recognition given by certain associations that a person has met high standards and has achieved competency in the knowledge and tasks required. | Certification |
| Many offices post a sign asking that patients notify the front desk if they are still waiting ________ past their scheduled appointment time. | 20 minutes |
| Leaving an interval of ________ free in the late morning and again at the end of the day will help the administrative medical assistant straighten out a delayed schedule. | 15-20 minutes |
| If confidential mail is opened in error, what should the administrative medical assistant do after resealing the correspondence? | Mark "opened by mistake" and her initials |
| What is another name for wave scheduling? | Cluster scheduling |
| What is another name for patient medical records? | Charts |
| What factor influences whether an appointment should be a "stat" or "today" appointment? | The severity of the condition |
| Which of the following is a current preferred sign-in method? | Label method |