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HIT 120 Quiz 1
| Question | Answer |
|---|---|
| Jessica appears in the office and is not feeling well. As a medical assistant, Pedro notices Jessica in the waiting room and asks if she would feel more comfortable lying down while she waits. What trait is this showing? | Empathy |
| What is the term to identify when someone is sensitivity to other people's feelings and situations? | Empathy |
| Which person is usually the first person encountered either by phone or in person and represents the office as a whole? | administrative medical assistant |
| What term is used to describe the collective habits and skills that help the worker deal effectively with work tasks and with people? | Work ethic |
| When recognition is given by certain associations that a person has met high standards and has achieved competency in the knowledge and tasks required it is known as _____________. | Certification |
| True or false? In many offices, the policy discourages or may even forbid, a social relationship between a patient and staff member. | True |
| When verbally communicating with a patient who speaks a different language than the dominant language used in the medical office, administrative medical assistants should ... | be brief |
| While searching for a medical coding position, Juanita noticed that several opportunities required CCS-P, CPC or other current coding credentials. Which of the following key words or phrases could she use to search for their meaning on the Internet? | Certification |
| Which form is the written consent for the sharing of information for the purpose of carrying out treatment or submitting insurance claims? | Authorization for the Release of Information |
| When a healthcare provider released protected health information without the patient consent, they have violated ___________standards. | confidentiality |
| A physician no longer treats patients with RA and fails to send a letter to patients stating that the practice will locate another physician. The patient is concerned and has not been informed of this and sues the physician for _________. | medical abandonment |
| According to Stark Law, a financial relationship is defined when the referring physician: | Has an investment or ownership in entity or will receive payment for the referral |
| What term means the adherence to rules and regulations? | Compliance |
| When consent is not stated outright such as when a patient goes to a physician's office for routine treatment, it is called _______ consent. | Implied |
| Dr. Theresa Gomez, who is a endocrinologist, has contacted the local health clinic and informed the staff that if they refer to her any patients on Medicaid, she will give the health clinic a 5% referral payment. This is an example of: | Kickbacks |
| True or false? In order for a physician to prescribe or dispense drugs, a registration (permit) must issued by the registration branch of the Food and Drug Administration (FDA) and renewed every 3 years. | False |
| What are you violating if your office has a sign-in sheet and you leave this sign-in information to be viewed by others? | HIPAA |
| Which federal legislation was passed in 1997 to increase and strengthen consumers' confidence in the healthcare system, to establish a stronger foundation on which to build physician-patient relationships, to emphasize a patient's right ? | Patient Bill of Rights |
| What term is used by insurance companies to identify claims that are correct and complete at the time of filing? | Clean claims |
| The standards of conduct that grow out of one's understanding of right and wrong are known as ______________. | Ethics |
| When a patient gives someone else, of the patient's choosing, the right to make decisions for her medical care, what is this called? | Durable power of attorney |
| Which type of consent is given for surgical procedures? | Expressed |
Created by:
Prof Clark