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CHAPTER 7 VOCAB
| Question | Answer |
|---|---|
| Design thinking: | Creating from scratch what the good or service should look like. |
| Concept testing: | Seeks feedback designed to screen the quality of a new idea, using consumers as the judge and jury. |
| Audience profiling: | Creatives need to know about the people to whom their ads will speak. |
| Lifestyle research | Uses survey data from consumers who have answered questions about themselves. |
| Focus groups | Discussion session with customers to come up with new insights about the product or brand |
| Projective techniques | Allow consumers to project their thoughts and feelings onto a blank or neutral surface. |
| Story construction | Asks to tell a story about people depicted in a scene or picture |
| Dialogue balloons | Allows to fill in the dialogue of cartoonlike stories. |
| ZMET | Encourage participants to think in terms of metaphors. |
| Fieldwork | is conducted outside the agency (i.e., in the “field”), usually in the home or site of consumption. |
| Long interview | is another method of gaining data about the real lives of consumers |
| Normative test scores | Scores relative to the average for a category of ads tested previously. |
| Communication test | Discovers whether a message is communicating something close to what the advertiser desired |
| Common methods for assessing cognitive impact | • Thought listing • Recall tests • Recognition tests |
| Physiological assessment | Finding which parts light up during exposure to various stimuli |
| Physiological assessment | Finding which parts light up during exposure to various stimuli. |
| Eye-tracking systems | Developed to monitor eye movements across print ads. |
| Frame-by-frame tests | Get consumers to turn dials while viewing television commercials in a theater setting |
| Tracking studies | Effect of advertising and branded entertainment are tracked over time |
| Direct response | Advertisements that offer the audience the opportunity to place an inquiry or respond directly |