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MED 160

Chapter 8 Notes

QuestionAnswer
A system that outlines how long records are kept and how they are stored or disposed of according to office policy and legal requirements Desktop computers, laptops, notebooks, tablets, and smartphones
What is the function of a monitor? Displays information from the computer system
What is the function of a keyboard? Allows the user to input data into the computer
What is the function of a printer? Produces hard copies of information
What are the two main types of software? Operating system software and application software
What operating systems are commonly used in medical offices? Microsoft Windows and Linux
What application software is used in medical offices? Word processing Database management Spreadsheets Practice management Electronic transfer Scheduling Desktop publishing
How can medical office staff learn computer software programs? Classes Tutorials Manuals and documentation Online learning Built-in Help features
How should office computer systems be maintained? Place system in a well-ventilated area Use a surge protector Use screen savers and power-down features Cover storage devices Avoid eating/drinking near computers Follow manufacturer’s maintenance instructions
Why is security important in a computerized medical office? Protects confidential patient information Prevents data loss with regular backups Avoids system contamination (viruses) Ensures compliance with HIPAA and HITECH laws
What other equipment is used in a medical office? Fax machines (send information) Photocopiers (copy documents) Adding machines/calculators (business calculations) Check writers (accounts payable) Paper shredders (confidential disposal)
What steps are involved in deciding if new equipment is needed? Research office needs Compare new vs. existing equipment Evaluate features and prices Contact vendors for details Review warranties
What is a maintenance contract? Covers regular checkups, cleaning, and repairs of equipment
What is a service contract? Covers repairs (often emergencies) not included in maintenance
What are vital supplies? Essential items needed for daily operation
What are incidental supplies? Nonessential items that don’t disrupt work if low
What are periodic supplies? Items ordered occasionally (e.g., appointment books)
What is involved in performing a supply inventory? Checking current stock, determining needs, and ordering necessary supplies (based on office procedures)
What should be considered when selecting a vendor? Recommendations from other offices Price and quality Accuracy of orders Delivery condition and timeliness Customer service and complaint handling
Created by: Felicia26
 

 



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