Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Med 159 Chapt.15 Rev
| Question | Answer |
|---|---|
| 1. Which of the following essential processes helps to ensure patient compliance. | Patient education |
| 2. A patient that is more likely to comply with instructions is: | educated. |
| 3. Which of the following is a form of patient education material? | Health brochure |
| 4. How many hours of sleep are good for your health? | 7-8 |
| 5. Information packets should be written at a __________blank grade reading level. | sixth |
| 6. When is the best time to give a patient an information packet? | The day of the patient's first visit to the office |
| 7. In which section of the information packet can you find information on what to do when an emergency occurs outside of regular office hours? | Office hours section |
| 8. What steps should you take if a patient refuses treatment? | Notify the doctor and document the event in the patient's chart. |
| 9. Mary wants to obtain more information about her health condition but she is unable to leave her home. Which of the following actions should the medical assistant take when working with Mary? | Provide her with several websites to visit on her home computer. |
| 10. What should you do when giving instructions to patients of diverse cultures? | Ask the patients if there is any reason they will not be able to follow the instructions. |
| 11. The process of teaching a new skill by having the patient observe and imitate is called: | modeling. |
| 12.What can be dangerous after a surgery? | Driving |
| 13. What are the five sensations a patient may have during a procedure? | Feeling, seeing, hearing, tasting, and smelling |
| 14. Sensory teaching addresses the affective learning domain and includes: | a description of the physical sensations the patient may have. |
| 15. Before carrying out an educational plan, what must you do first? | Get approval from the physician |
| 16. Which of the following is an example of a helpful DVD used in patient education? | Infant care |
| 17. Cameron came in for an annual prostate examination. What is this level of disease prevention called? | Screening |
| 18. Which three policies are outlined in the information packet? | Telephone, payment, and insurance |
| 19. What type of teaching informs the patient of details about an upcoming surgery? | Factual |
| 20. When going over instructions with a patient, you noticed that the patient was having trouble understanding the instructions. What other method should you use to help the patient understand her instructions? | Use visual materials. |
| 21. What is the most important goal in patient education? | To promote healthy habits and behaviors |
| 22. How is the information packet beneficial to the office staff? | It acquaints new office staff members with office policies. |
| 23. What section of the information packet provides information on canceling a scheduled appointment? | Appointment scheduling section |
| 24. Mary would like to obtain information about her physician. Where in the information packet can this information be found? | Physician qualification section |
| 25.Why is an anatomical model a useful tool in preoperative education? | This tool is an actual body structure that helps patients better understand their condition. |
| 26. George came in one hour early to prepare for his surgery. He advised the medical assistant that he did not follow all of the dietary instructions. What must the medical assistant do? | Reschedule the patient's surgery. |
| 27. Which of the following is not an advantage of educating a patient? | It reduces the amount of time patients spend in the office at each appointment. |
| 28. The cognitive domain of learning includes: | factual or practical knowledge. |
| 29. Printed | Brochures, Educational newsletters, community assistance directory |
| Visual | Seminars, online health information, DVDs |
| 30. Factual | Food and drink restrictions; Purpose of the surgery; When the surgery will occur; Where the surgery will occur; What will happen during the surgery; Medications that may be needed or avoided before and after surgery; What to look for if infection occurs |
| Sensory | What the patient will see in the surgical suite; Feelings the patient should or should not feel; What tastes medications given during surgery may cause; What various sounds are that may be experienced at the time of surgery |
| Participatory | How to perform wound care; How to change bandages; How to apply ice packs; How to use ambulatory assistive devices |
| Identify the patient's educational needs. | step 1 |
| Develop a plan using the various educational aids available. | step 2 |
| Write the plan. | step 3 |
| Share the plan with the licensed practitioner for approval and suggestions. | step 4 |
| Perform the instruction. | step 5 |
| Document the teaching in the patient's chart. | step 6 |
| Revise the plan as necessary. | step 7 |
Created by:
PRILEN8176