Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
cma chapter 39
| Question | Answer |
|---|---|
| the act of working with other individuals | collaboration |
| what areas does professionalism encompass | appearance, communication, competence, ethics, interpersonal skills |
| allows the listener to recap and review | summarizing |
| ability to communicate and interact | interpersonal skills |
| rewording a statement | paraphrasing |
| putting words into the patients emotional reaction | reflecting |
| the registered medical assistant | amt |
| cma | aama |
| to have deep awareness of anothers suffering | compassion |
| transferable skills | communication, time management, customer service, organizational skill |
| how might a medical assistant prove technical skills | certifications, portfolio, clinical externship |
| state of being worthy of respect | dignity |
| facility job board | a listing of open positions within a specific clinical or hospital system |
| what is networking | building and maintaining professional relationships to share info |
| ccma | nha |
| most effective way to find employment | networking/referrals |
| personal needs to consider when developing career objectives | values, goals, interests, work-life balance |
| personal needs to consider when looking for a job | salary, company, location |
| reverse chronological | most recent to least recent |
| resume contains the applicants name, mailing address, phone number | contact information |
| resume format used if a person is switching careers | combination resume |
| resume that is most popular and useful when people are seeking employment in the same field as their education | chronologic |
| resume formats that are customizable to a specific job and includes detail key skill | targeted resume |
| what is the cover letter | one page document introducing yourself, interests in specific roles, highlight skills |
| if you took courses and didnt graduate, what should appear in your resume | dates attended, credits earned, coursework completed, major |
| what is the best action to take if an employer asks you whether you are married | politely decline to answer or redirect |
| what is a chronological resume | reverse-chronological order |
| if the applicant has many years of work experience | 10-15 years |
| what is not included in a cover letter | salary history |
| what should be included in a resume | contact info., professional summary, education, skills |
| the education section on a chronological resume is typically located on what position | bottom |
| not true regarding a cover letter | duplicate of your resume |
| form completed during when a person is hired allowing new hires to provide banking information | direct deposit |
| form completed when a person is hired used to check the persons identity | 1-9 |
| form completed during when a person is hired used for new hires to provide their tax status | w-4 |
| what sources can be used to support claims of and individuals characteristics | letters of recommendation, professional references |
| what should not be done during an interview | fidgeting, speaking negatively, checking your phone, late arrival |
| specific skills section appears on which resume | chronological or functional |
| in a cover letter, a statement such as "i believe i have the qualities you require" should be placed where? | opening or closing paragraph |
| when resigning from a job how much of a notice should a medical assistant provide | two weeks |
| when are appraisals usually done | annually |
| what skills are also referred to as "softy skills" | interpersonal skills |
| it is illegal for an interviewer to ask questions related to | race, religion, disability, marital status |
| how should a medical assistant prepare for a phone interview | private location, copy of resume dress professionally, smile |
Created by:
engle.tiffany