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Med 160 rev chapt. 7

QuestionAnswer
1. Which of the following is true of the appearance of the patient reception area? It creates an impression of the practice.
2. Room temperature is important in the patient reception area because: uncomfortable temperatures can make the waiting time seem longer.
3. Which of the following is true regarding furniture arrangement in the medical office? The furniture can be arranged in a variety of ways.
4. How often should the medical office be cleaned? Daily
5. Office access includes which of the following? Parking arrangements
6. Which of the following is a good way to occupy a patient while he is waiting in the patient reception area? Provide reading materials related to medical conditions and health issues.
7. Which of the following patients is considered differently abled? A patient in a wheelchair
8. If the medical office is in an area with a distinct culture, what could be done to make the patient feel more comfortable? make the reception area reflect aspects of their cultural background.
9. To accommodate children in the patient reception area, you should: decorate with bright colors and storybook characters.
10. The term differently abled refers to people: with a disability.
11. This medical office is protecting patient information by: marking out the patient's name once they have signed in.
12. In an emergency situation, whose safety comes first? The patient's.
13. What guideline should be followed when working with blood or blood products? Employees should use appropriate PPE.
14. The information sheets that must accompany potentially hazardous chemicals according to OSHA’s 2012 update to the Hazard Communication Standard are now known as: Safety Data Sheets.
15.You are getting ready to plug in a high-intensity lamp that will be needed for a specific patient exam when you notice that the cord is severely frayed near the plug. What should you do? avoid using the lamp until the cord has been fixed.
16. In the PASS system for using a fire extinguisher, PASS stands for Pull the pin, Aim at the base of the fire, Squeeze the trigger, Sweep side to side.
17. When combining acids with other substances, you should always add the acid to the other substances because: adding other substances to the acid increases the risk of splashing.
18. Which of the following guidelines for lifting a heavy object is wrong? Lift the object by pulling with your back
19.Which of the following computer workstation characteristics will help employees avoid physical injury to the forearm, wrist, hand, or back? Shoulders and upper arms should be in line with the torso.
20. Which of the following tasks is typically not included in closing the office at the end of the day? Retrieve messages from the answering service or answering machine
21. Proper lighting in the medical office consists of: bright lighting.
22. Which of the following should you consider when picking specialty items for the medical office? Secure heavy wall hangings and shelves to the wall.
23. The American Medical Association suggests that seating: be sufficient to accommodate patients, family members, and friends.
24. In order to maintain a clean office throughout the day, you should: check for cleanliness throughout the day.
25. Which of the following odors can be prevented in the medical office? Smoke
26. A patient starts bleeding while waiting in the patient reception area and some of his blood gets into the carpet. What should you do? Clean and disinfect the area, then deposit in a biohazard container.
27.According to the Americans With Disabilities Act, the medical office: must have sufficient space in doorways and hallways.
28.Which of the following is true regarding building exits? Ideally, the office should have at least two exits.
29.What is the purpose of the patient information packet? It gives the patient information about the practice.
30. Which of the following is an accommodation the medical office can make for the differently abled? Build a ramp at the entrance.
31.To accommodate an older patient, you should: provide straight back chairs with armrests.
32.Which of the following is a violation of the Americans With Disabilities Act? Not providing a sign language interpreter when requested by the patient
33. When decorating a pediatric patient reception area, you should: choose bright, cheery colors.
34.What is the first action that should be taken when blood products are splashed into an employee's eyes? Render first aid.
35.
Which of the following is true of the appearance of the patient reception area? It creates an impression of the practice.
Room temperature is important in the patient reception area because: uncomfortable temperatures can make the waiting time seem longer.
Which of the following is true regarding furniture arrangement in the medical office? The furniture can be arranged in a variety of ways.
How often should the medical office be cleaned? Daily
Office access includes which of the following? Parking arrangements
Which of the following is a good way to occupy a patient while he is waiting in the patient reception area? Provide reading materials related to medical conditions and health issues.
Which of the following patients is considered differently abled? A patient in a wheelchair
If the medical office is in an area with a distinct culture, what could be done to make the patient feel more comfortable? make the reception area reflect aspects of their cultural background.
To accommodate children in the patient reception area, you should: decorate with bright colors and storybook characters.
The term differently abled refers to people: with a disability.
This medical office is protecting patient information by: marking out the patient's name once they have signed in.
In an emergency situation, whose safety comes first? The patient's.
What guideline should be followed when working with blood or blood products? Employees should use appropriate PPE.
The information sheets that must accompany potentially hazardous chemicals according to OSHA’s 2012 update to the Hazard Communication Standard are now known as: Safety Data Sheets.
You are getting ready to plug in a high-intensity lamp that will be needed for a specific patient exam when you notice that the cord is severely frayed near the plug. What should you do? avoid using the lamp until the cord has been fixed.
In the PASS system for using a fire extinguisher, PASS stands for Pull the pin, Aim at the base of the fire, Squeeze the trigger, Sweep side to side.
17. When combining acids with other substances, you should always add the acid to the other substances because: adding other substances to the acid increases the risk of splashing.
18. Which of the following guidelines for lifting a heavy object is wrong? Lift the object by pulling with your back
19.Which of the following computer workstation characteristics will help employees avoid physical injury to the forearm, wrist, hand, or back? Shoulders and upper arms should be in line with the torso.
20. Which of the following tasks is typically not included in closing the office at the end of the day? Retrieve messages from the answering service or answering machine
21. Proper lighting in the medical office consists of: bright lighting.
22. Which of the following should you consider when picking specialty items for the medical office? Secure heavy wall hangings and shelves to the wall.
23. The American Medical Association suggests that seating: be sufficient to accommodate patients, family members, and friends.
24. In order to maintain a clean office throughout the day, you should: check for cleanliness throughout the day.
25. Which of the following odors can be prevented in the medical office? Smoke
26. A patient starts bleeding while waiting in the patient reception area and some of his blood gets into the carpet. What should you do? Clean and disinfect the area, then deposit in a biohazard container.
27.According to the Americans With Disabilities Act, the medical office: must have sufficient space in doorways and hallways.
28.Which of the following is true regarding building exits? Ideally, the office should have at least two exits.
29.What is the purpose of the patient information packet? It gives the patient information about the practice.
30. Which of the following is an accommodation the medical office can make for the differently abled? Build a ramp at the entrance.
31.To accommodate an older patient, you should: provide straight back chairs with armrests.
32.Which of the following is a violation of the Americans With Disabilities Act? Not providing a sign language interpreter when requested by the patient
33. When decorating a pediatric patient reception area, you should: choose bright, cheery colors.
34.What is the first action that should be taken when blood products are splashed into an employee's eyes? Render first aid.
35.In 2012, OSHA’s Hazard Communication Standard was updated with the intention that workers have a right not only to know that a chemical is hazardous, but also to: understand the specific dangers associated with it.
36. If you must use extension cords in the medical office, you should: tape them to the floor to prevent tripping.
37.When you enter the physician’s office laboratory to perform a test requested “stat” by the licensed practitioner, you discover that a coworker is already present. Your coworker is using an open flame to heat-fix a slide he is preparing. You need to use Make sure a fire extinguisher is present and set up your test as far from your coworker as possible.
38. An order of lab chemicals arrives at the medical office. One of your office duties is to receive and properly store all ordered products. According to the packing list that accompanies this shipment, the shipment includes sodium hydroxide, which you k Below eye level to reduce risk of spilling it into your eyes
39.The study of the way people work is known as: ergonomics.
40. How often should children’s toys in the medical office be sanitized? Sanitize toys children put in their mouths daily; sanitize other toys weekly.
41. The first priority when opening the office is to access the answering service or answering machine.
Created by: PRILEN8176
 

 



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