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Med 160 Chapt. 1 Rev
| Question | Answer |
|---|---|
| Administrative and clinical medical assistants take classes which include | * Medical terminology *Externship * medical Ethics |
| Using all of the knowledge and skills obtained in a medical assisting program in an actual office setting is called a/an | externship |
| By completing all work on time, showing up for work promptly, and showing patients respect, the medical assistant exhibits: | Professionalism |
| Adapting easily to change proves the medical assistant has: | Flexibility |
| Communicating in an assertive and non-threatening way to all people in and out of a medical office is called: | Diplomacy |
| When the medical assistant offers to help an associate so that all work is completed in a timely manner, the MA is exhibiting: | Teamwork |
| A multiskilled medical assistant can: | work in several areas of the office. reduce the office's bottom line. increase their employment opportunities. |
| Jane is scheduled to work in insurance for the day; however, the clinical medical assistant called to say she will be about an hour late. The physician will begin to see patients in 20 minutes. Jane proves she is __________ by helping in the clinical area | Flexible and Multiskilled |
| Why is graduation from an accredited medical assisting program important? | It lends credibility to your ability to perform the duties of a medical assistant It shows that you have attended and graduated from a nationally recognized program You will gain more respect from your medical assisting peers. |
| The ability to meet with and talk to colleagues met through membership in a professional organization is called: | Networking |
| The purpose of completing an externship is to: | obtain work experience as a medical assistant. |
| Julie is a new medical assistant who has just been hired at a clinic in Pennsylvania. What is the best way for Julie to determine the scope of practice for medical assistants in this state? | Search online with keywords "Pennsylvania" and "Medical Assistant scope of practice." |
| A medical assistant who fails to provide patient care that would ordinarily be provided by an average, prudent healthcare provider in a given situation may be accused of failing to follow his | Standard of care |
| Patrick is a medical assistant who works on a nursing floor at the local hospital. In his role as patient navigator, Patrick's duties include | Helping a patient find out who to talk to about the hospital bill. |
| A clinical medical assistant is responsible for: | venipuncture |
| Three patients have shown up at the office at the same time. One patient is very angry about her bill. Another patient has a large, bleeding wound on his leg. The third patient is visually impaired and is here for an annual office visit. The medical assis | Calmness in a crisis |
| If a medical assistant attempts to diagnose a patient, he is working: | Outside of his scope of practice. |
| The RMA exam is divided into knowledge areas which include: | General, clinical and administrative |
| A patient has just learned she has a terminal illness. The medical assistant would show ___________ towards the patient. | Empathy |
| One advantage of hiring a multiskilled professional for the medical office is to: | Reduce overhead in the office. |
| The AAMA requires that CMA(AAMA) members obtain 60 continuing education credits every ________years | 5 |
| The CMA certification is awarded by: | AAMA |
| The CMA (AAMA) exam is divided into knowledge areas which include: | General, clinical and administrative |
| What might a student learn in a medical assisting program? How to diagnose patients How to prescribe medications How to perform physical examinations | None of these are correct |
| Who collects payments from patients after their visit with the physician? | The administrative medical assistant |
| Brad is an experienced medical assistant who has just moved to New Jersey from Illinois. In New Jersey, he easily obtains a job at the local hospital. After three days on the job, his supervisor reprimands him for performing a task that is not within his | search online with the keywords "New Jersey" and "medical assistant scope of practice" |
| The set of procedures that a medical assistant can perform and the actions that she can take under the terms of her professional license and training are her | Scope of practice |
| A medical assistant who helps a patient overcome barriers so that the patient can receive a timely diagnosis and treatment is fulfilling her role as a: | Patient Navigator |
| The organization that offers certifications for medical assistants, laboratory technologists, dental assistants, and medical administrative specialists is the: | AMT |
| Medical Administration | *Greeting patients *Maintaining medical records *Handling insurance processing *Scheduling appointments *Acting as HIPAA compliance officer *Performing transcription |
| Entry-level administrative duties for a medical assistant include | Greeting patients Answering Telephones |
| Entry-Level Clinical Duties | Drawing blood for testing -Preparing patients for examinations |
| Advanced Administrative Duties | Negotiating leases and supply contracts, Developing and maintaining fee schedules |
| Advanced Clinical Duties | REPORT DIAGNOSTIC STUDY RESULTS ASSIST WITH CLINICAL TRIALS |
| Putting yourself in someone else's shoes | empathy |
| Ability to adapt to changes and handle them with professionalism | Flexibility |
| Offering assistance with work that needs to be done even if it is not your assigned job | Self-Motivation |
| Communicating in a way that is not offensive and expresses and inspires cooperation | Diplomacy |
| Exhibiting courteous , conscientious , and a generally businesslike manner at all times | Professionalism |
| The ability to evaluate and solve problems | Critical thinking skills |
| The ability to pay attention to minute aspects of a task | Detailed- Oriented |
| Having the initiative to work without supervision | self-motivation |
| Having a positive and caring appearance | attitude |
| Honesty, reliability, and dependability | integrity |
| Taking on additional job responsibilities to assist other staff members . | Team member |
| The two accrediting agencies recognized by the Department of Education are | ABHES and CAAHEP |
| The medical association that sets the minimum competencies for a CMA is the | American Association of Medical Assistants (AAMA) |
| Besides the CMA and RMA, other certifications such as EKG technician, Phlebotomy technician and Billing & Coding Specialist can be obtained through the..... | National Healthcare Association (NHA) |
| _ are the opportunity for medical assisting students to gain real-world experience. | Externship |
| Graduating from an officially recognized school of medical assisting means the school has gone through a process known as | Accreditation |
| The updating of skills and knowledge to maintain the CMA or RMA credential is known as | Continuing education |
| Graduation from an accredited medical assisting school is a requirement for one to sit for the ___________ examinations | RMA and/or CMA |
Created by:
princesslennon81