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Busi 5th ch19-20
| Question | Answer |
|---|---|
| Workforce planning | 1. Assess future needs. 2. Audit present staff resources. 3. Identify additional resources |
| Internal Factors that impact workforce planning | 1. Corporate objectives. 2. Staff turnover; high turnover can create a constant need for recruitment and training, which can be costly & disrupt operations. 3. Skills and capabilities within the organisation |
| External Factors that impact workforce planning | 1. Labour market condition; availability of workers with the right skills. 2. Economic indicator and trends; interest rates and inflation. 3. Technological advances |
| Process of recruitment | 1. Identifying. 2. Application. 3. Selection |
| Identify the number of approaches to appraisal and how it could contribute to employee appraisal | 1. Self appraisal. 2. Formative appraisal. 3. Summative appraisal. 4. 360 degree approach |
| Self appraisal (adv & dis) | Employees evaluate their own performance. This approach actively involves employees, allowing them to highlight both their accomplishments and their shortcomings. Adv; Constructive feedback and Better relationships/respect from managers. Dis; disappointme |
| Formative appraisal | Are ongoing. They strive to provide continuous feedback to employees both orally and in writing. Characteristic; Frequency, focus, feedback |
| Summative appraisal | Generally summarise the employee's performance over a specified period of time, usually a year or six months. Characteristics; Frequency, approach, outcome |
| A manager collates information from an employee's supervisors, peers, subordinates, managers and even external stakeholders such as customers or suppliers. | |
| 360 degree appraisal | |
| Stages of team formation | Stage 1; Forming, the team is formed and a leader is appointed. Stage 2; Storming, conflict occurs as members disagree on how to achieve the goal. Stage 3; Norming, the working relationships within the team improve. Stage 4; Preforming, the team becomes t |
| The 7C’s of team building | Common goal, Cohesion, Collaboration, Commitment, Communication, Continuous improvement, Creativity |
| Opportunities and challenges of teamwork for employees | Opportunities; Improves employee morale, Communication skills and Different perspectives. Challenges; Division of roles (If roles are not clearly explained it can lead to conflict), Diversity, Different personalities |
| Opportunities and challenges of teamwork for employers | Opportunities; Employee motivation, Better decision-making, improved productivity. Challenges; Training costs, Managing organisational culture and Data security |
| Human capital management | is the process by which an organisation attracts, develops and rewards its workforce, so that it contributes as well as it possibly can to the achievement of the organisation's goals. |
| What does Human capital management | |
| 1. Workforce planning. 2. Motivating and rewarding employees. 3. Recruitment & selection. 4. Training & talent development. 5. Employee engagement & involvement. 6. Diversity. 7. Corporate culture. 8. Time, attendance, payroll | |
| Factors affecting employee motivation | Remuneration means all rewards that workers receive. Workers can receive several types of reward/remuneration, both monetary and non-monetary. |
| Monetary/financial rewards (employee motivation) | 1. Commission. 2. Bonus. 3. Share options |
| Monetary/financial rewards (employee motivation) | 1. Job satisfaction/enrichment. 2. Promotion. 3 Flexitime |
Created by:
Louie Masterson