click below
click below
Normal Size Small Size show me how
Chapter 1
MANAGERS AND MANAGING
| Question | Answer |
|---|---|
| Organizations | Collections of people who work together and coordinate their actions to achieve a wide variety of goals or desired future outcomes. |
| Management | The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively. |
| Organizational Performance | A measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals. |
| Efficiency | A measure of how well or how productively resources are used to achieve a goal. |
| Effectiveness | A measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves those goals. |