the ability to gather, process and understand basic information and apply this to make informed decisions about health.

Identify three literacy skills you need and explain how each skill might be used 1. Accessing 2. Reading 3. Comprehending

1. Accessing - To access health information means to be able to locate information including selecting the most appropriate information. 2. Reading - Once a consumer accesses information they now need to be able to read it 3. Comprehending - means t

4 ways to engage in Self Care

Decision making skills Time management Motivation Knowledge (what to do and for how long)

4 Skills requires to engage in Disease Management

- work with health professionals to follow a disease management plan. - maintain appointments with support service - ensure he has emergency contact of doctor incase help is needed -continue to have regular appointments

7 social determinants of health SWATSUS

S - Social Exclusion W - Work A - Addiction T - Transport S - Stress U - Unemployment S - Social Support

4 steps in conflict resolution + definitions

1. identify source of conflict- whats the problem? 2. Brainstorm solutions - what are the choices 3. choose solution that solves conflict 4. ensure solution is agreed upon by both parties and plan so it doesn't happen again

4 factors that influence use of health products/services \MTCC

media transport cost consumer confidence

a process where both parties work to achieve a beneficial outcome. both parties come to an agreement.

6 steps of negotiation

-prepare by writing down facts + what you think is important. -take turns talking + use effective listening skills. - focus on goal of negotiation + not barriers. -disscuss options and work towards a win-win outcome for both parties. -agree on solutio

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Health

Question	Answer
Health literacy	the ability to gather, process and understand basic information and apply this to make informed decisions about health.
Identify three literacy skills you need and explain how each skill might be used 1. Accessing 2. Reading 3. Comprehending	1. Accessing - To access health information means to be able to locate information including selecting the most appropriate information. 2. Reading - Once a consumer accesses information they now need to be able to read it 3. Comprehending - means t
4 ways to engage in Self Care	Decision making skills Time management Motivation Knowledge (what to do and for how long)
4 Skills requires to engage in Disease Management	- work with health professionals to follow a disease management plan. - maintain appointments with support service - ensure he has emergency contact of doctor incase help is needed -continue to have regular appointments
7 social determinants of health SWATSUS	S - Social Exclusion W - Work A - Addiction T - Transport S - Stress U - Unemployment S - Social Support
4 steps in conflict resolution + definitions	1. identify source of conflict- whats the problem? 2. Brainstorm solutions - what are the choices 3. choose solution that solves conflict 4. ensure solution is agreed upon by both parties and plan so it doesn't happen again
4 factors that influence use of health products/services \MTCC	media transport cost consumer confidence
Negotiation	a process where both parties work to achieve a beneficial outcome. both parties come to an agreement.
6 steps of negotiation	-prepare by writing down facts + what you think is important. -take turns talking + use effective listening skills. - focus on goal of negotiation + not barriers. -disscuss options and work towards a win-win outcome for both parties. -agree on solutio

Created by: rigsel19

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