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business flash cards
| Question | Answer |
|---|---|
| Outline the key internal and external stakeholders in a business and their importance. | Internal: Owners, employees, and managers. External: Customers, suppliers, government, and local community.Importance: They provide resources (capital, labor), buy products, and provide the 'license to operate' through regulation and social approval. |
| Demonstrate how stakeholders interact and identify potential conflict. | Stakeholders interact through contracts and trade. Conflict: Usually arises from competing goals (e.g., Employees wanting high wages vs. Owners wanting high profits; or Customers wanting low prices vs. Suppliers wanting high prices). |
| Suggest ways of avoiding and resolving stakeholder conflict. | Avoidance: Clear communication, transparency, and fair contracts. Resolution: Negotiation, mediation, or arbitration (third-party involvement). |
| What is Stakeholder Mapping and why is prioritization important? | It uses a Power/Interest matrix to categorize stakeholders. Importance: It helps managers decide which groups need the most attention to ensure business stability and project success. |
| Define Innovation, Intrapreneurship, and Entrepreneurship. | Innovation: Successful commercialization of a new idea. Intrapreneurship: Using entrepreneurial skills inside an existing company. Entrepreneurship: Taking the risk to start and manage a new venture. |
| What is the role of Government in fostering enterprise? | Providing grants (via Enterprise Ireland/ LEOs), tax incentives (R&D tax credits), infrastructure, and favorable legislation to encourage startups and growth. |
| Outline Design Thinking and its iterative nature. | A person-centered approach (Empathize, Define, Ideate, Prototype, Test). It is iterative because testing often reveals flaws, forcing the designer to go back and refine ideas based on user feedback. |
| Contrast a Feasibility Study and a Business Plan. | Feasibility Study: Determines if an idea is viable (Can it be done?). Business Plan: A roadmap detailing how the business will operate, market itself, and stay financially sound. |
| Outline the importance of Ethics and Sustainability in planning. | Ensures long-term viability, builds brand reputation, and complies with increasing environmental regulations (CSR). |
| Identify key elements of the Business Model Canvas (BMC). | Value Proposition, Customer Segments, Channels, Customer Relationships, Revenue Streams, Key Activities, Key Resources, Key Partnerships, and Cost Structure. |
| How is Digital Technology a driver of change in business? | It enables remote work, global e-commerce, data analytics for marketing, and automates manual operations, lowering costs and increasing speed. |
| Evaluate the influence of Ethics and Sustainability on Marketing. | Consumers increasingly favor 'green' products. Ethics prevents 'greenwashing' and ensures fair pricing and honest advertising, building long- term loyalty. |
| What is a STEEPLE analysis? | An external audit tool: Social, Technological, Economic, Environmental, Political, Legal, and Ethical factors. |
| Outline the Marketing Mix (4 Ps). | Product: Features/Benefits/USP. Price: Strategy (skimming, penetration). Place: Channels of distribution. Promotion: Communication with the target market. |
| Explain Porter’s Five Forces model. | 1. Competitive Rivalry, 2. Threat of New Entrants, 3. Threat of Substitutes, 4. Supplier Power, 5. Buyer Power. It identifies the intensity of competition in an industry. |
| What are the three factors in an ESG report? | Environmental (carbon footprint), Social (labor rights, diversity), and Governance (board diversity, ethics, transparency). |