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Chapter 15
Hospitality and Tourism
| Question | Answer |
|---|---|
| Travel | Is the movement of a person from one location to another location of some distance for any of several reasons |
| Person-trip | Is one person on a trip away from home overnight in paid accommodations or on any trip to a place more that 50 miles (one way) away from home |
| Tourism | Is the industry that develops and organizes destinations and then markets those destinations to travelers |
| Destination | Is a predetermined endpoint to which a mode of transportation travels |
| Destination marketing organization (DMO) | Is an organization that represents stakeholders in a destinations Tourism industry |
| Travel agent | Is an individual who works at a retail business that brings travelers and travel industry supplies together |
| Supplier | Is a company that creates and provides fundamental travel products |
| Travel planner | Has many of the same duties as a travel agent, but usually works in-house for a large corporation |
| Travel agency | Is a private business that promotes travel sales to public on behalf of the travel industry |
| Commission | Is a percentage of the same price that is paid to he seller |
| Economy of scale | In a service industry is achiever when a supplier, such as hotel, is able to offer a reduced price because of large scale volume |
| Business travel | Is travel done for the purpose of sales, training, and functions related to work |
| Dynamic packaging | Is a process used by travel agents that allows travelers to build their own package of flights, hotels, and car rentals around their specific needs |
| Meetings,events, and incentive (ME&I) travel | This is a type of Tourism that includes a planned agenda for large group, with a similar work, educational, recreational purpose |
| Leisure travel | Also called pleasure travel, is travel for relaxation and enjoyment |
| Visit friends and family (VFR) | A form of travel in which the specific purpose is to see people opposed to destination |
| Frequency | Is the offering of several departures daily or weekly by a carrier |
| Carrier | A company that transports passengers |
| Elapsed flying time | The actual length of time that passes between departures and arrival of a flight |
| Hub | Is an airport designated by an air carrier to serve a point for its own airline connecting flights |
| Schedules airlines | Offer planned flights over set routes |
| Charter airlines | only fly when they are contracted by clients such as touroperaters, travel agents and sports teams |
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