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Mobile Devices
| Question | Answer |
|---|---|
| What are the steps for troubleshooting Power for an entire system? | AC Outlet, AC Adapter, DC Jack, Battery, to Power Button |
| What is the module format for a stick of SODIMM DDR4 RAM? | 260 pin |
| What is the module format for a stick of SODIMM DDR5 RAM? | 262 pin |
| What does DDR stand for? | Double Data Rate |
| What does SODIMM stand for? | Small Outline Dual Inline Memory Module |
| What are the 3 SATA drive categories? | SSD, Magnetic disk (Hard Disk Drives (HDDs), and Hybrid |
| What kind of form factors do SATA drives come in? | 2.5 - 1.8 inch or M.2 form factors |
| What does LAN stand for? | Local Area Network |
| What does WLAN stand for? | Wireless Local Area Network |
| What does WWAN mean? | Wireless Wide Area Network |
| What kind of cellular modules are used in cell phones to make a WWAN connection? | Mini PCIe or M.2 cellular modules |
| What is the form factor of a wireless card typically used in a Laptop? | M.2 |
| In what ways can a Laptop communicate with other computers | Wired/wireless Ethernet, Bluetooth, and Cellular WAN connections |
| Where to find the camera/webcam/mic within a laptop display | within the bezel of the display |
| You have to locate a Mini PCie card - how many screws is it attached with? | two |
| You have to locate a M.2 card - how many screws is it attached with? | one |
| Up to how many pins could an M.2 based card have? | 67 |
| What standards might a M.2 card use? | 2230 or 1216 |
| A user cannot make contactless payments using NFC, connect to the internet, or send/receive calls from a mobile device. The user is able to boot the device and sign on. Which of the following is most likely the cause of the problem? | Airplane mode may be activated |
| You have been tasked with replacing a Wi-fi/BT card in a laptop. You open the laptop and find a card that uses the 2230 standard. What type of card is this? | M.2 |
| What standard of M.2 is often found in a PC? | 2280 |
| What would you most likely need to do to replace a Wi-Fi card antenna cable in a laptop? | Open the display and replace the cable |
| What is USB tethering? | Sharing a device's internet connection with a PC (typically) through a wire (usb) |
| What does NFC stand for? | Near-Field Connection |
| What purpose does a Docking Station serve? | Replicate ports, while often also charging, on a laptop so that peripherals that don't travel can stay connected. |
| Does a port replicator supply power to a laptop? | No it simply replicates ports already on the laptop so there are more input options. |
| A user has asked you to provide a more accurate way of manipulating their smartphone screen. This user is part of a mobile salesforce and needs to be able to work quickly and efficiently. Which of the following is the easiest and best solution? | best option is to set up a touch pen to access the smartphones’ screen directly |
| What are the steps to adding a Wi-Fi network manually? | Enter SSID of the WAP and enter passcode of the network |
| What is an SSID? | Service Set Identifier (SSID) |
| What is a WAP? (woahhh) | Wireless Access Point |
| What is the COMPTIA process for configuring Bluetooth? | Enable Bluetooth, Enable Pairing, Find a device for pairing, Enter the appropriate personal identification code (PIN), and Test Connectivity |
| what are the steps to connect a device to an organization's email system? | Know the server you want to connect to, what port you need to use, and whether security is employed. |
| What is SSL/TLS? | Secure Sockets layer/Transport Layer Security |
| What does SSL/TLS do? | SSL/TLS are a secure communication protocol that encrypts data sent between devices on the internet to keep it private and secure. |
| What incoming server settings should you use to encrypt emails sessions? | SSL or TLS (depending on server configuration) |
| What is the OG port number and Secure Port number for SMTP? | P# is 25 and SP# is 465 or 587 |
| What is the OG port number and Secure Port number for POP3? | P# is 110 and SP# is 995 |
| What is the OG port number and Secure Port number for IMAP? | P# is 143 and SP# is 993 |
| What does GSM mean? | Global System for Mobile Communications |
| What does GPRS mean? | General Packer Radio Service |
| What's the data transfer rate/latency for 5G? | Up to 20 Gbps and under 5 seconds |
| What does eSIM mean and what are it's properties? | embedded SIM, it's digital and can be remotely activated/switched |
| What's the most probably cause that a cellphone's GPS won't work? | User has Location Services disabled |
| What does IMEI mean? and what is it used for? | International Mobile Equipment Identity and it identifies the phone being used (the device itself. |
| What does IMSI mean? and what is it used for? | International Mobile Subscriber Identity and it identifies the user of a device. |
| What is MDM? | Mobile Device Management - is a centralized software solution allowing admins to control, configure, update, and secure mobile devices all from one Administrator console. |
| 1. Which of the following connections require a username, password, and SMTP server. (select two best answers) A) BT connection. B) Wi-Fi conn. C) POP3 Conn. D) Exchange Conn. E) IMAP Conn. | C and E (POP3 and IMAP email connections require an incoming mail server (Either POP3 or IMAP) and an outgoing mail server (SMTP). |
Created by:
abramM