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AR Class Processes
Process Definitions
| Question | Answer |
|---|---|
| Difference between Stakeholder Engagement Plan (SEP)v& Communications Plan (CP)? | SEP = Methods of keeping them engaged (Monthly Product Demo) CP = Specifics of the meeting (who is invited, length, what is covered) |
| The Methods of keeping stakeholders engaged (Monthly Product Demo) is found in what document? | Stakeholder Engagement Plan |
| The Specifics of a stakeholder meeting (who is invited, length, what is covered) is found in what document? | Communications Plan |
| What keeps stakeholders engaged/involved? | Meetings, One-on-One, Reports, Phone calls, Demo Products, email |
| When engaging Stakeholders in meetings, phone calls, etc., what do we Centered the information around? | needs, Expectations, Interests, Potential Impact on Project |
| What process is obtaining seller response, selecting seller, awarding contract - selecting qualified seller and implementing the legal agreement for delivery | Conduct Procurement |
| What happens in Conduct Procurement? | What process is obtaining seller response, selecting seller, awarding contract - selecting qualified seller and implementing the legal agreement for delivery |
| Is Process Conduct Procurement in Planning or Executing? | Executing |
| Define Plan Procure Management? | What, when, how we want to procure - send out bids, proposals, and quotes |
| What Process do the RFQ, RFP, etc. get received? | Plan Procure Management |
| What Process do the RFQ, RFP, etc. get sent out to suppliers? | Conduct Procurement |
| Is Process Plan Procurement Management in Planning or Executing? | Planning |
| What process is the seller(s) selected? | Conduct Procurement |
| What process integration process represents all processes in Executing - all about work? | Direct & Manage Project work |
| What process is about all the knowledge team will gain working on a project? | Managing Project knowledge |
| What process includes follow on a daily basis to are right and correct and will produce quality deliverables? | Manage Quality |
| Acquire Resources | |
| What Process includes making sure they are a high-performance team? | Develop Team |
| What Process includes Handling conflict? | Manage Team |
| What Process includes implementing a response if a risk occurs? | Implement Risk Responses |
| What Process includes select vendor? | Conduct Procurement |
| What Process includes keep stakeholders engaged? | Manage Stakeholder Engagement |
| What Process group keeps the project on plan? | Monitoring & Controlling |
| What Process group is the work in executing being watched? | Monitoring & Controlling |
| What is Quality about? | Prevention |
| Define Low-Grade Product? | Product will not have as much functionality as a high-grade product |
| Should all projects have high-quality deliverables? | All project deliverables should be high quality |
| The more a defect is prevented, What will be needed less? | The fewer inspections will be needed |
| The fewer inspections will be needed, what is prevented? | Defects |
| In Quality Management, is it always more expensive or less expensive to let the customers find defects? | More Expensive |
| In Quality Management, what are the consequences of customers finding defects? | This can lead to warranty issues, recalls, or loss of reputation |
| What is management responsible for in regard to Quality? | Quality throughout the organization in operations and project management |
| The quality management theory, Total quality management (TQM) is what? | everyone in the company is responsible for quality in the underlying process of how a product is made |
| When everyone in the company is responsible for quality in the underlying process of how a product is made, what is the quality management theory? | Total quality management (TQM) |
| The requirements documentation includes what? | Project and the product quality requirements |
| The requirements management plan will document what? | How to manage the project requirement |
| The traceability matrix will show what? | Origin of the requirements |
| What project documents contain Project and the product quality requirements? | The requirements documentation |
| What project documents contain How to manage the project requirement? | The requirements management plan |
| What project documents contain the Origin of the requirements? | The traceability matrix |
| What project documents contain the product quality requirements that the team would use to create quality metrics? | The requirements documentation |
| What is Benchmarking? | Benchmarking is a tool used to compare the standards of comparable projects or products. This can include meeting certain performances that are industry specific. |
| What tool is used to compare the standards of comparable projects or products? | Benchmarking |
| What tool is used to can include meeting certain performances that are industry specific? | Benchmarking |
| While planning a project’s quality, the cost of quality includes what? | Cost of conformance, which usually includes prevention costs, such as training, equipment, appraisal costs, testing, and inspections. |
| What cost includes reworking, scrapping, and the loss of business? | Nonconformance cost |
| While planning a project’s quality, the project team has identified certain costs that would need to be included in the project budget, such as testing, inspections, and having the right equipment to do the job. What best describes these costs? | Cost of conformance |
| Define Cost of Conformance & when it is done? | includes prevention costs, such as training, equipment, appraisal costs, testing, and inspections. Done During planning a project's quality |
| Are cost of conformance included into the project's budget? | yes, usually includes prevention costs, such as training, equipment, appraisal costs, testing, and inspections. |
| Total Cost of Quality includes what type of failures? | Cost of conformance & Cost of Non-Conformance |
| What are costs that are prevention/appraisal budgeted to prevent defects? | Conformance costs |
| What are costs that are internal/external failures, rework estimated and included to account for risks in the project budget? | Non-Conformance Costs |
| What are the two things that the total quality budget covers? | Both prevention & failure |
| What type of failure during Cost of Quality includes training document processes and inspections? | Cost of Conformance (appraisal) |
| What type of failure during Cost of Quality includes money spent because of failures such as rework, scrap, warranty claims? | Cost of non-conformance |
| While in Cost of Quality, what is impacted on the project due to non-conformance and conformance costs? | Budget |
| Total cost of quality includes what? | Cost of conformance plus cost of non-conformance |
| What cost is due to money spent because of failures? | Non-conformance costs |
| What cost is due to money spent to avoid failures? | Conformance costs |
| Document the sequence of steps that the process should follow to ensure deliverables are being made with the correct quality requirements. What tool shows the sequence of steps and whether there’s any room for improvement in a given process? | Flowchart (process diagram) |
| What displays the sequence of steps a given process will follow.? | Flowchart (process diagram) |
| What does a flowchart/process diagram show? | Sequence of steps a given process will follow |
| Process charts and process improvement charts are what? | made-up terms |
| The cost of quality examines what? | the conformance and nonconformance cost of quality |
| After accumulating a lot of different ideas to ensure the development of a good quality product, it is all Organized in a visual chart to make it easier for other stakeholders to understand. What method can best help the team? | Mind mapping is a method used to visually organize information |
| What is Mind Mapping? | A method used to visually organize information. |
| What is a flowchart? | Diisplays the sequence of the steps that a process will follow |
| What is he critical path method used to determine? | The minimum duration on a network diagram |
| What does An Ishikawa diagram show? | The reasons for potential cause |
| What other name is An Ishikawa diagram? | cause and effect diagram |
| What project component will they store this information: quality standards are to be used on the project? | The quality management plan |
| What project component will they store this information: includes the quality objectives of the project? | The quality management plan |
| What project component will they store this information: includes the quality roles and responsibilities? | The quality management plan |
| What information does the quality management plan store? | The quality standards to be used on the project, the quality objectives of the project, and the quality roles and responsibilities |
| What specifically describe a project or product attribute and how the control quality process will verify compliance to it? | Quality metrics |
| What specifically describe a task completed on time, the failure rate, or the number of defects identified per day? | Quality metrics |
| What do quality metrics describe? | A project or product attribute and how the control quality process will verify compliance to it. a task completed on time, the failure rate, or the number of defects identified per day |
| What in quality management describes a projects or product’s attribute and how the quality control process will verify compliance to it? | Quality metrics |
| Which Process monitors, tests, records results of project activities and deliverables to ensure they meet quality standards and requirements? | Control Quality |
| Purpose of Control Quality? | detect & fix defects in deliverables & verify deliverables are accepted by stakeholders |
| Is the process of control quality driven by data or process quality? | Data |
| Difference between control quality process from manage quality process? | Control Quality - checks the output and Manage Quality- ensures process |
| The manage quality process uses the data and results from what process? | The control quality process |
| The manage quality process uses the data and results from the control quality process, why? | to ensure that the quality is being improved and met |
| From what other process does manage quality process get the data needed to improve quality management? | Control Quality |
| Which process that is done to increase the probability of meeting a project’s quality requirements? | Manage quality |
| Manage quality is a process that is done to ensure and improve what? | the quality management processes the project will follow to produce a quality deliverable. It uses data from the control quality process, in particular, the quality control measurements. |
| When managing project quality, what process does the project manager follow to ensure that the processes the project adheres to will produce a quality deliverable? | Manage quality |
| what Process is the quality control measurements from? | control quality process |
| Whose job is it to manage quality? | Everybody’s job, including the project manager, project team, project sponsor, and the management of the performing organization—even the customers are involved |
| What is used to help identify the causes of problems? | An Ishikawa diagram, also known as a fishbone diagram or cause-and-effect diagram |
| What are the other names of the Ishikawa diagram? | Fishbone diagram or cause-and-effect diagram, |
| Define A scatter diagram? | will show the relationship between two variables |
| An Ishikawa Diagram helps to identify what? | the causes of problems |
| Define Histograms? | bar charts that can show frequencies |
| What are bar charts that can show frequencies called? | Histograms |
| Define matrix diagram? | will help show a relationship in a process |
| Which diagram will show the relationship between two variables? | Scatter Diagram |
| Which diagram will show the causes of problems? | Ishikawa Diagram |
| Which diagram will show bar charts that can show frequencies? | Histograms |
| The project team is having a very difficult time identifying some of the main things causing the deliverables to have many quality defects. What tool can best help the project team identify the reasons for these defects? | Ishikawa Diagram |
| Quality audits are best done by who? | A team external to the project |
| Why are quality audits best done by team external to project? | This ensure that there are no conflicts of interest during the audit and that the results are objective |
| To ensure that there is no conflicts of interest during an audit and that the results are objective, who should perform a project audit? | A team external to project |
| When management is not happy with the quality of the project deliverables, what is done? | Audit by team external to project |
| What technique could the project managers use to ensure that the product’s design is cost-effective? | Designed for X is a technique that can be used to help design a product for a particular characteristic. |
| Define Designed for X ? | a technique that can be used to help design a product for a particular characteristic (designed for cost-effective, reliability, deployment, safety, assembly) |
| What does X stand for in Design for x? | X is a variable that can stand for reliability, deployment, assembly, cost, or safety |
| Control quality ensures that the deliverables have what? | met the quality requirements by inspecting them. |
| Manage quality ensures what? | that the quality management processes are being met and improved on |
| Plan quality management creates what? | the quality management plan and describes the quality metrics |
| Perform quality assurance is a process true or false? | False, it is not a PMBOK process |
| A control chart follows the rule of seven, what does that mean? | Specifies that there must be seven consecutive points above or below the middle line, which is the average of the data points, for the process to be out of control. |
| If a process is out of control, then the project manager will need to implement what? | specific actions to fix the process |
| A control chart follows the rule of what? | Seven |
| What is created to determine whether the quality processes are stable and if it needs to be improved & what to look for? | Control Chart - Rule of seven |
| Team has have taken a sample of 30 deliverables that are produced in a row and have identified that six of them are consecutively above the middle line between the upper and lower limits. What should the project team do next? | Nothing the process is in control |
| If a control chart is used to determine if quality processes are stable or if improvements are needed, and it shows in control, what are they seeing? | less than 7 consecutive points above or below the middle line |
| If a control chart is used to determine if quality processes are stable or if improvements are needed, and it shows, a process is out of control, what is the PMs next step? | PM will need to implement specific actions to fix the process |
| Equipment, materials, facilities and infrastructure would be considered what type of resources? | Physical Resources |
| How many types of resources on a project & their types? | Two types of resources on a project: team and physical resources. |
| Define Team resources? | Team resources are the personnel who will work on the project |
| Define Physical resources? | The things they will use to complete the work, such as equipment or materials |
| In an agile project the team is what? | self-organizing |
| In an agile project, the PM will provide what? | a supporting environment and trust that the team will do the job correctly |
| One challenge a virtual team will face is what? | Isolated |
| One major advantage of virtual teams is what? | A diverse set of experts can work on a project. Also, technology allows people with disabilities to easily communicate and work on project |
| What is absolute regarding a RACEI Chart? | One person must be held accountable for each activity listed on the chart |
| What does a team charter establish? | Clear expectations - outlining acceptable behavior by project team members |
| What does the project charter authorizes? | the project manager to manage the project |
| Where will the project manager communicate the ground rules on the project? | team charter |
| After the project manager has completed the resource management plan and has decided to lay out what could be considered acceptable behavior by the project team members, what is created? | team charter |
| Which stakeholders would be the best to create the team charter? | Team |
| The resource breakdown structure is what? | A hierarchical representation of resources by category and type |
| What does the basis of estimate show? | Supporting details for why a particular resource was assigned to an activity |
| What does the Resource requirements describe? | want and how many resources are needed for each activity on the project |
| What document describes want and how many resources are needed for each activity on the project? | Resource requirements |
| What document shows Supporting details for why a particular resource was assigned to an activity? | basis of estimate |
| what document is A hierarchical representation of resources by category and type? | Resource breakdown structure |
| Management has requested a breakdown of the different resources that the project will use, what document has this? | Resource breakdown structure |
| The process of acquire resources is done when? | throughout the project at certain intervals, as different resources are released and new resources join the project |
| Is the Acquire Resources process done one time in Executing? | Acquire resources is done throughout the project to acquire physical and team resources |
| Is it possible that Some team members may be pre—assigned to the project before Acquire Resources process takes place? | Yes |
| While in Acquire Resources, in Executing, should the PM consider virtual teams while doing this process | Yes |
| What are some criteria the project manager should be using when selecting team members? | Availability, Skills, Costs |
| Once team members have been assigned to the project, the project manager should create what? | a resource calendar to show their availability while working on the project |
| When is a resource calendar created to show Resource availability while working on the project? | Once Team members have been assigned to the project |
| The storming stage comes after which stage? | the forming stage |
| What is storming apart of? | The Tuckman’ s ladder |
| What is forming apart of? | The Tuckman’ s ladder |
| What is norming apart of? | The Tuckman’ s ladder |
| During the storming stage, what happens? | the team begins to address the project work and may have conflicts with each other |
| What is performing apart of? | The Tuckman’ s ladder |
| What is adjourning (mourning) apart of? | The Tuckman’ s ladder |
| Define The Tuckman’ s ladder? | Five stages/phases teams go through to become effective leaders |
| The main part of Forming from Tuckman's Ladder? | Team meets - polite, independent, cautious, nervous |
| The main part of Storming from Tuckman's Ladder? | Team Conflicts - Voice opinions, challenge boundaries, competition, frustration, power struggles, necssary for growth |
| The main part of Norming from Tuckman's Ladder? | Resolve Conflicts - establish working habits & cohesion, appreciates member strengths |
| The main part of Performing from Tuckman's Ladder? | Team functions cohesively, highly effective unit, work independently toward goals w/high trust |
| The main part of Adjourning from Tuckman's Ladder? | Mourning - project complete - team disbanded - final stage reflection, acknowledgement of accomplishments, sense of loss |
| The order of phases in Tuckman's Ladder? | Forming, Storming, Norming, Performing, Adjourning |
| Which of Tuckman's Ladder is mourning? | Adjourning |
| Which of Tuckman's Ladder is Conflicts high? | Storming |
| Which of Tuckman's Ladder is Resolving Conflicts? | Norming |
| Which of Tuckman's Ladder has high trust? | Performing |
| Which of Tuckman's Ladder is cautious/polite? | Forming |
| Define colocation? | Place where team members meet in the same physical location |
| Purpose of Colocation? | to enhance their ability to perform as a team |
| Theory X is a theory that involves what? | managers who distrust their workers and believe that people do not like to work and need to be managed consistently. micromanagers and can lead to poor morals with the team members. |
| Which theory distrust workers? | Theory X |
| Which theory are micromanagers? | Theory X |
| Which theory results in poor morals with the team members? | Theory X |
| Define Theory X? | managers who distrust their workers and believe that people do not like to work and need to be managed consistently. micromanagers and can lead to poor morals with the among members. |
| micromanagers can lead to what? | poor morals with the team members |
| PM does not believe that his team can complete the work without him inspecting the work throughout the project. His distrust of the project team has led to conflicts with different team members. What theory is being followed to manage his team? | Theory X |
| Expert powers is when what? | the stakeholder is considered to be an expert in the field in which the project is taking place |
| Individual and team assessments is used when? | in the process of developing the team |
| Why are individual and team assessments done? | To gain insight into strengths and weaknesses for the team and its members |
| What tool is used to look into the different strengths and weaknesses of the team as a whole and as individual members? | individual and team assessments |
| The process of manage team is about what? | tracking team members’ performance, providing feedback, and resolving issues |
| The process of Develop team is about what? | bringing the team together and ensuring that members work together efficiently |
| The process of Acquire resources is done when? | done throughout the project to acquire the different teams and physical resources needed to complete the project’s activities |
| The process of Control resources is done why? | to manage the physical resources for the project |
| When working to solve most of the issues between the team members while still working with other members to find solutions. What process is the project manager using? | Manage Team |
| Which process is tracking team members’ performance, providing feedback, and resolving issues? | Manage Team |
| Which process is bringing the team together and ensuring that members work together efficiently? | Develop team |
| Which process is done throughout the project to acquire the different teams and physical resources needed to complete the project’s activities? | Acquire resources |
| Which process is to manage the physical resources for the project? | Control resources |
| When a project manager encounters an issue, the first step is to do what? | get as much information about the issue as possible before taking any kind of action. Taking action without first understanding an issue can lead to the wrong actions being taken. |
| Compromise is determining what? | a solution in which both sides generally give up something to temporarily or partially resolve the conflict. This is known as a lose–lose situation. |
| What is known as a lose–lose situation? | Compromise |
| What is a solution in which both sides generally give up something to temporarily or partially resolve the conflict? | Compromise |
| Define interpersonal/team skills Leadership? | The ability to lead a team and inspire members to do their jobs well |
| Define interpersonal/team skills Conflict Management? | Is used to resolve issues between team members |
| What interpersonal/team skills best describes The ability to lead a team and inspire members to do their jobs well? | Leadership |
| What interpersonal/team skills is used to resolve issues between team members? | Conflict management |
| Define interpersonal/team skills Decision making? | It is used to make decisions about what should come next on a project |
| Which interpersonal/team skills is used to make decisions about what should come next on a project? | Decision making |
| Define interpersonal/team skills Influencing? | It is the ability to persuade individuals to take a position on something |
| Which interpersonal/team skills It is the ability to persuade individuals to take a position on something? | Influencing |
| Control resources is the process of what? | ensuring that the physical resources that are assigned to the project are being utilized as planned |
| If the project manager fails to perform Control Resources process after the start of the project, what does that lead to? | The team incorrectly utilizing physical resources |
| Acquire resources is an executing process that is used to what? | acquire the team and physical resources |
| Manage and develop resources process is in what Process group? | None, made up term |
| Where does the PM work to prevent misunderstandings & miscommunications? | Project communications management |
| In Project communications management prevents misunderstandings & miscommunications, is it done through what? | Careful selection of methods and the messages that are being sent by the project manager |
| One of the main goals of communications management is to what? | Prevent misunderstandings and miscommunications |
| I what Process & Process group does Project communications management happen? | Manage Communications Process in Executing & Monitor communications in Monitoring & Controlling |
| Define Manage Communications? | Executing Process create/distribute info |
| Define Monitor Commuications? | Monitor & Control Process - ensure information needs are met |
| Define Push Communications? | A communication method - Information is sent directly to the recipient |
| What communication method is it when information is sent directly to the recipient? | Push Communications |
| Interactive communication is what? | A communication method - multidirectional exchange between the sender and receiver |
| Pull communication is what? | A communication method - when the sender acquires the information at his or her own time using things such as a web portal |
| What are the 3 main communication methods? | Push, Interactive, Pull |
| Which communication method is best for urgent issues? | Interactive communications |
| Which communication method is best for brainstorming? | Interactive communications |
| Which communication method is best for Conflict resolution? | Interactive communications |
| The communication method Interactive consists of what exeamples? | face-to-face meetings, video, phone call, instant messaging/chat |
| Which communication method is best for Push communications? | Distributing Reports |
| Which communication method is one way? | Push Communications |
| Which communication method is best for sending project updates? | Push Communications |
| Which communication method is best for non-urgent information? | Push Communications |
| Which communication method is best for not requiring recipient has read, understood, received message? | Push Communications |
| Which communication method is best for emails memos, repots, fax, vm, press releases? | Push Communications |
| Which communication method is best for on-demand? | Pull Communications |
| Which communication method is best for large volumes of information? | Pull Communications |
| Which communication method is best for self-service? | Pull Communications |
| Which communication method is best for dealing w/very large audience? | Pull Communications |
| Which communication method uses intranet sites, eLearning platforms, knowledge repositories, project dashboards? | Pull Communications |
| Two ways to classify communications? | Formal/Informal |
| Which structure communication is reports, contracts? | Formal |
| Which structure communication is casual discussion? | Informal |
| What is it that generally interferes with the receiver’s ability to understand the message? | Noise |
| Does Noise prevent sender from sending message? | No, generally does not keep the sender from sending the message |
| During project communications the receiver is having difficulty understanding the message. what causes a message not to be understood by the receiver? | Noise |
| During communications, what does noise cause for the receiver? | difficulty understanding the message |
| When selecting the correct communication technology, what should the 3 main points be considered? | Ease of use Sensitivity of the information Urgency for information |
| To identify all communication channels for a project, what is required first before using formula? | How many stakeholders total |
| What is the formula for the communication channels to determine how many in a project? | communications formula, N(N-1)/2. N = total stakeholders |
| What is the communications formula? | It is the formula that uses the total stakeholders to determine the total communication channels on a project |
| The requirements for the project’s scope are generally kept where? | in the project scope statement |
| What are included in the communications management plan? | Who should receive project communications What communications should be sent A glossary of common terminology |
| These three details are found in what document: Who should receive project communications What communications should be sent A glossary of common terminology? | Communications management plan |
| Manage communications is the process to What? | ensure the timely and appropriate collection, creation, management, and disposition of project information |
| When the project manager updates stakeholders on the progress of the project, and they ask for a shorter meeting moving forward, what process is the PM in? | Manage communications |
| Facilitation is what? | building consensus and overcoming obstacles |
| What does facilitation lead to? | Better group dynamics and maintaining interest among a group of people |
| What leads to Better group dynamics and maintaining interest among a group of people? | Facilitating |
| What is it called when a project manager builds a consensus and overcomes obstacles when managing a group? | Facilitating |
| Active listening generally involves what? | acknowledging, clarifying and confirming information that is given |
| How would the project manager know if active listening is taking place? | Acknowledging, clarifying, and confirming |
| During the process of manage communications, the project manager will circulate what? | the work performance report as specified in the communication management plan |
| Work performance reports are sometimes known as what? | status reports or progress reports |
| Another name for status reports or progress reports? | Work Performance Reports |
| When conducting the process of manage communication what does the project manager circulate to the stakeholders throughout the process? | Work Performance Reports |
| Nonverbal communications include what? | the appropriate body language used for transmitting meaningful information, generally through tone of voice, gestures, and facial expressions |
| What type of communication skills are gestures, tone of voice, and facial expressions? | Nonverbal communications |
| Project reporting is a tool that is used to what? | manage communication to collect and distribute project information |
| What tool is used to manage communication to collect and distribute project information? | Project Reporting |
| The project manager distributes this status report according to the communication management plan. What tool best describes this? | Project Reporting |
| The project manager is currently in the process of manage communications. During this process, what does the project manager do? | Conducting project communications |
| The output of the process manage communications process is what? | Project communications |
| project communications includes what? | updating the stakeholders on the performance of the project |
| Gathering communication requirements is done during what? | the plan communications management process |
| If a project manager determines that the communication management plan is inadequate for the project, the next step is to what? | Speak to team first, then create a change request to change the plan to better match the communication needs of the project |
| Ambiguity risks describe what? | the uncertainty that exists about what might happen in the future and are very difficult to predict, such as future regulations or changes in technology |
| What kind of risk s about uncertainty that exists about what might happen in the future and are very difficult to predict | Ambiguity Risks |
| The risk breakdown structure is part of what? | the risk management plan, and it shows the different categories of risk on a project |
| What shows the different categories of risk on a project? | Risk Breakdown Structure |
| has requested a brief overview of how the project conducts risk management. They would like to see the different categories of risk that can affect the project. What should the project manager show them? | Risk Breakdown Structure |
| During the process of identify risks, all project stakeholders should be encouraged to what? | help identify individual project risks |
| What will lead to a more thorough risk register and include perspectives from all people affected by the project? | all project stakeholders help identify individual project risks during Identify Risks Procss |
| The risk report is generally created with the what? | The risk register or after the risk register |
| What includes information on the sources of overall project risks and a summary of information on the identified individual project risks? | The risk report |
| which document lists all of the individual project risks? | risk register |
| What process is the risk register created? | identifying risks process |
| Can The risk report get created with the risk register or after the risk register? | Either Or |
| A bubble chart is part of what? | The tool data representation. It is used to display three dimensions of data. |
| Does a bubble chart displays two dimensions of data? | No, Three |
| Which chart displays three dimensions of data? | Bubble Chart |
| perform qualitative risk analysis. They would like to use a tool that could not only display the probability of the risks or impact but the overall likelihood of the risks. What tool can be used to display the three parameters? | Bubble Chart |
| Which tools displays two dimensions of data? | Probability and impact matrix Probability and impact assessment Ishikawa diagram |
| Risk data quality assessment evaluates what? | The degree to which the data about the individual risks are accurate and reliable |
| During the evaluation of data in Risk data quality assessment, If these data are not accurate then what is consequences? | the entire assessment may be compromise and will not truly reflect the risk ranking on a project |
| While brainstorming with team to rank risks, the PM is worried the data the team is using to rank the risks - some team members may be speculating the probability of a risks would be. What tool can best help the project manager in this scenario? | Risk data quality assessment |
| objectives of risk management is what? | increase the probability and/or impact of positive risks and decrease the probability and/or impact of negative risks |
| How many different Risk levels? | There are two levels: individual project risks and overall project risks |
| Truth about Positive Risks? | shortened schedule smaller budget more customer satisfaction |
| True or False: Risk will continue to emerge during the lifetime of the project ? | True |
| True or False: Risks should be monitored and managed as the project progresses? | True |
| True or False: Risk identification should only be done at the beginning of the project? | False |
| True or False: Risk identification is done throughout the project? | True |
| documenting the stakeholders’ risk appetite. Where would the project manager document the stakeholders’ risk appetite? | Risk Management Plan |
| Why is the stakeholders' risk appetite important component of the risk management plan for the project? | It will help determine what risks will be acceptable |
| What will help determine what risks will be acceptable? | Stakeholders' risk appetite |
| What data analysis technique can they use to help determine if there are certain risks in the procurement agreement that can affect the project? | Document Analysis |
| Document analysis is what in regard to procurement agreement? | a structured review of the different project documents that could include contracts, agreements, and different parts of the project plan |
| identify risks on the project. What method can they best use to identify both positive and negative risks while analyzing how the strength may offset threats and vice versa? | SWOT Analysis represented as a quadrant diagram |
| The SWOT analysis is done to do what? | identify the strengths, weaknesses, opportunities, and threats of a project |
| This strengths and opportunities are what type of risks? | Positive Risks |
| The weaknesses and threats are what type of risks? | Negative Risks |
| What diagram does the project team can see how strengths may offset threats, and vice versa - when working on identifying risks? | SWOT Analysis - a quadrant diagram |
| Once a risk has been identified and put into risk register, the next step is to determine how the risks will impact the project, how is this accomplished? | either doing a qualitative and/or a quantitative analysis |
| Can The qualitative analysis and quantitative analysis get done sequentially or in parallel? | Both, if sequentially, a qualitative analysis is done followed by a quantitative analysis, or they can be done in parallel |
| Should a risk be responded to if you do not understand how the risk will impact the project? | Never |
| Where does the project team members review the risk? | Risk register |
| Quantitative risk analysis is what? | a numerical analysis of how the risk will impact the project |
| Qualitative risk analysis is what? | rank the risks from the most important to the least important |
| Which process ranks the risks from the most important to the least important | Qualitative risk analysis |
| Which process is a numerical analysis of how the risk will impact the project? | Quantitative risk analysis |
| The project team came up with a response to the flood risks, which process does this occur? | plan a risk response |
| Identify risk is used to what? | create the risk register |
| Does a risk report evaluate the risks? | No |
| a new regulation that may pass and can have a severe effect on the project and on the entire organization. What risk response strategy would be best for the team to take? | Escalate to Portfolio level or organizational level |
| When a risk materializes, what is the next step? | Implement risk responses |