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DAY 6
| Term | Definition |
|---|---|
| This improves customer service tremendously as customers find tailor-made solutions without much human [[sự can thiệp]]. | intervention |
| This improves customer service [[cực kỳ]] as customers find tailor-made solutions without much human intervention. | tremendously |
| [[Có thể xảy ra]] solutions to the above are available with a positive partnership between all stakeholders involved, such as government, industry professionals and, of course, different banking institutions. | Plausible |
| This improves customer service tremendously as customers find [[giải pháp được thiết kế riêng]] without much human intervention. | tailor-made solutions |
| New age technologies such as Artificial Intelligence (AI) and Machine Learning (ML) have [[triệt để]] transformed the way banking works today. | radically |
| The changing customer profile inclines towards bringing both physical and digital worlds closer, and this is influencing the finance and banking sector [[thuận lợi]]. | favorably |
| Their expectations from their banks to provide an [[trải nghiệm đa kỹ thuật số]] have enabled the shift, allowing them to fulfil their banking needs sitting from a remote location. | omni-digital experience |
| The changing customer profile [[độ dốc]] towards bringing both physical and digital worlds closer, and this is influencing the finance and banking sector favorably. | inclines |
| Even though the banking arena has advanced in achieving digital involvement, many more [[chưa được khai thác]] opportunities exist for banks. | unexploited |
| [[Hướng đến khách hàng]] banking has become indispensable with the introduction of different kinds of software that utilize Natural Language Processing (NLP) to read, process and understand text and speech. | Customer-centric |