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Stack #4648667
| Question | Answer |
|---|---|
| Hospitality | has come to mean letting the needs of guests with kindness and goodwill |
| Hospitality industry | provides service to people away from home |
| Foodservice industry | the food segment of the hospitality industry consists of businesses that prepare food and beverages for customers |
| Lodging | is a place to sleep for one or more nights |
| Accommodation | is another word often used to mean a place to sleep |
| Lodging industry | consists of businesses that provide overnight accommodations |
| Travel industry | consists of businesses that physically move travelers from one place to another |
| Tourism industry | consists of businesses that organize and promote travel for business, leisure, and other purposes |
| Travel package | includes trip arrangements for several segments of the hospitality industry, such as transportation, lodging, meals, and entertainment |
| recreation industry | consists of providers of activities for rest, relaxation, and enjoyment |
| Single-unit business | has only pnr establishment |
| Independent business | is not connected legally or by contract to any other business |
| multi unit business | has two or more establishments |
| Chain | is a business that has more than one establishment under the same name and the same ownership |
| brand | is a name, logo, tagline,or any combination of these that distinguishes a product form its competitors, 1-12 |
| franchise | is the right to do business using the brand and products of another business |
| franchisor | a person who owns the chain and the brand |
| franchisee | person who buys the right to use the brand |
| professional association | is a group of people organized to improve themselves, their profession, and their industry |
| career technical student organization (CTSO) | is an organization for students with an interest in a career area, such as hospitality or business |
| Five areas of the hospitality industry (be able to list and describe) | food, lodging, travel, tourism, and recreation. It provides services to people away from home |
| How does chains differ from franchises? | chains is owned by operations and franchises can be owned by people |
| List and give an example of each of the four types of recreation operations discussed in class | Entertainment, spectator sports, participatory sports, and attractions |
| Give an example of a chain restaurant | Olive Garden |
| GIve an example of a franchise restaurant | Subway |
| List 3 examples of professional associations | National Restaurant Association, American Hotel & Lodging Association, and U.S. Travel Association |
| What does it mean to network? | Allows people in the same industry to meet, network, problem solve, share new ideas and learn about career opportunities |
| List and describe the 5 areas that professional organizations work in | Professional Development, Standards and Ethics, NEtworking, Public Relations, Government Relations |
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