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IT0039
IT0039 - Certification
| Question | Answer |
|---|---|
| What is a deliverable? | A unique output of a project |
| Your customer states that the packaging for the new product being developed must be easy for everyone to open. During product testing, only 60% of the people were able to open the packaging easily. | Request a team meeting to decide on corrective action. |
| What is a project life cycle? | The series of phases that a project passes through from its start to its completion |
| What is a benefit of creating a lessons learned document? | Sharing best practice approaches among the team members |
| What is a key characteristic of the adaptive project management approach? | Continuous refinement of the product based upon stakeholder feedback |
| You are part of a project team that is working on developing a new app. A team member suggests that you add a feature to the app. The project manager says that the feature is out of scope. | You should decline the development of the feature. |
| What role does quality assurance play in the project development process? | It ensures procedures are followed to meet standards for performance |
| 8. Which scenario demonstrates a schedule dependency? | Team members must wait to start a task until after another task is completed. |
| . You are an event coordinator for an upcoming party. The customer changes the party date. You know that this change will result in an increase in the cost of the venue. | Determine the cost difference and discuss options with the customer. |
| 11. Which action signifies the formal acceptance of the final product? | Approval by the project sponsor and customer |
| You are the project manager for a small construction project. You receive an updated quote from one of the material suppliers and the cost has increased by $2000. You request a meeting with your project sponsor to discuss what to do next | Assess the change impact |
| Recent feedback from a client requires adjusting the scope of a project as well as some additional funding. | Project sponsor |
| Key considerations include: • The team has worked on similar projects • The deliverable must comply with standards and regulations. • The project tasks are well-defined • The project deliverable is clearly defined. What should you choose? | Predictive |
| 15. Which project document authorizes the project manager to begin working on a project? | Project charter |
| You are one of the team members planning a small community event. The project manager assigns you the task of planning for the event at a specific location. You find a better location and want to alert your team to the change in location. | You need to speak with the project manager about changing the location and wait for approval. |
| What impact does gold plating have on a project? | The scope increases and the cost to the customer increases. |
| 18. You are evaluating the skills needed in your project team to successfully complete a project. | Resource management plan |
| 19. Which component of the project management plan outlines the work needed to meet project objectives and deliverables? | Scope management plan |
| 20. Which project characteristic suggests that a predictive project management approach should be used? | Defined deliverables and deadlines |
| 22. In a project, what describes work that should be included and work that should be excluded? | Scope statement |
| 23. You are estimating the cost of a project by using the budget from a similar project last month. | Analagous/historical estimation |
| 24. Why should you archive project documents and processes? | To keep a historical record of project activities |
| You are managing a project that is experiencing significant scope creep. | The project will take additional time to complete. |
| What is a vendor? | An external supplier who provides goods or services to a project |
| 29. As a project manager, what information do you need to include in a status update to your boss? | Project work that has been completed |
| Your project team is using an agile project delivery method. In preparation for an upcoming meeting, your manager asks you to review the prioritized list of deliverables. What should you review? | Kanban board Backlog (Ito ata tama sagot) |
| As a project manager, how should you encourage your team to be focused, energized, and positive for the duration of a project? | Discover what personally motivates each team member. |
| What is the primary goal of creating a work breakdown structure (WBS)? | To decompose the project work into assignable work activities |
| Who is responsible for overseeing the daily activities of a project from start to finish? | Project manager |
| A project team is arguing about the start date for an important task in the project. The project sponsor intervenes and sets the start date. | Forcing |
| You are one of the event planners for a large town festival. You're reviewing a list of potential bakeries that will supply desserts at the festival. When reviewing, you notice that your aunt owns one of the bakeries, but no one knows this information. | Notify your supervisor that your aunt's bakery is on the list. |
| 36. What is the purpose of following a change management process? | To document a change in scope and any impact to the project |
| As a project manager, which activity should you perform when using a predictive project management approach? | Create a detailed project plan that includes all of the project activities. |
| A community center director hires your project team to build a playground for the families in the community. Upon completion of the playground, who is responsible for the final acceptance of the project? | Director (your client) |
| Contracted an external supplier to provide a tool needed for the development phase in a project. The tool has been delivered and the project team finds the tool acceptable and they are using it. Why should you now close the contract with the supplier? | To request that the supplier be paid for the delivery of the too |
| Manager explains that the project team starts every new project with a design stage where they create, test, make update, retest, and then create a final design. After this stage, they create and follow a detailed project plan for all remaining projects | Hybrid |
| You are the project manager on an interior design project. The floor tiles in the original project plan are no longer available. Who has the authority to choose a new style for the replacement tiles? | The customer |
| 43. How does an adaptive project management approach engage customers? | It encourages customers to provide continuous feedback. |
| 44. Why is quality assurance included in the project development process? | To ensure products meet specifications and requirements |
| Considerations: • Working with new technologies/processes. • Scope of the project is unclear. • Client wants to be informed /involved in all phases of project. • Have a qualified and motivated team. • Requires huge amount of testing/retesting | Adaptive |
| While working on your current project, the team learned a new, creative approach to managing project resources. What is a benefit of reporting this new approach in the lessons learned documentation? | To inform other teams of the new approach |
| At a team meeting, your project sponsor states the customer is concerned that the software being developed will not perform reliably. As the project manager, how should you respond? | Meet with the customer to understand the basis of their concerns |
| In a project, who has the highest level of authority to make project decisions such as changes to the project scope, schedule, or budget' | The sponsor |
| You are creating a budget for your project by calculating the accurate cost of each activity in the project. Which method of budget development are you using? | Bottom-up |
| During a project, your team develops new procedures to create certain product features more efficiently. Why should the team archive the project documents and new procedures? | To provide reference material for teams working on similar projects |
| 52. What describes a project's requirements, including major deliverables and exclusions of the project? | Scope statement |
| All team members signed a non-disclosure agreement, promised not to share information with other people outside of the project team. You witness a team member talking about the project to someone. What should you do? | Bring the situation to the attention of the project manager |
| 55. Which action signifies the formal acceptance of the final product? | Approval by the project sponsor and customer |
| Which document is issued by the project sponsors to formally authorize the existence of a project and is the starting point for initial project planning? | Project charter |
| 58. What is a dependency? | A relationship between two or more tasks |
| Event planner for a wedding. In your meetings with the couple, they often disagree about colors/styles for the wedding decors. When trying to get involved, it tends to make the disagreement worse so give them time. The ccouple agrees on a joint decision. | Withdrawal |
| Your project manager assigns you the creating a map of all the games, rides, and vendors. You want to take another member off their assigned task to help you, which will save you half the time. What authority do you have regarding your assigned task? | You need to get approval from the project manager before asking for help. |
| You are an event coordinator and meet with the customer to review the current status of the project. When reviewing the event invitations, your customer requests a change. Which stage of the change management process does this represent? | Identify the change |
| What is a deliverable? | A result created as an outcome of a project |
| A project team is having difficulty meeting deadlines and focusing on tasks that need to be completed. After meeting with each team member, the project manager offers a paid bonus, extra time off, if they complete the project on time | The project manager discovered how to motivate each team member individually. |
| 65. What impact does gold plating have on a project? | The scope increases and the cost to the customer increases |
| What is a purpose of including a schedule in the project management plan? | To communicate project deliverable deadlines |
| Who is responsible for completing project deliverables? | Team members |
| What is project procurement? | The purchasing of external goods and services needed to complete a project |
| 70. What should you include in the project purpose section of the project charter? | A description of the business need |
| You provide the following information to your boss. • Work planned vs. work completed • Budget planned vs. budget spent • Issues or roadblocks Which type of communication are you providing? | A status update |
| 72. Which statement describes the main purpose of using a change management process? | To document all modifications and formalize their approval |
| You are the project manager for an upcoming bicycle race. You discover that road construction nearby may interfere with the path of the race. Which part of the project management plan should you update? | Risk |
| Which statement describes a characteristic of a predictive project management approach? | Planning is completed for the entire scope of the project at the beginning. |
| Why is contract closure an important element of project closing? | It ensures that the work described in the contract was completed as specified |
| . The hardware prototype will be developed according to product specifications in the project management plan with minimal customer feedback. Which type of project management approach does this scenario describe? | Hybrid |
| You are a project coordinator working to build a new house. You are meeting with the customer to review progress when they notice that the kitchen cabinets that were installed do not match the kitchen cabinets that they selected as part of the scope. | Discuss options with the customer to correct the issue and gain their approval on the course of action. |
| 82. What is the purpose of a work breakdown structure (WBS)? | To identify all the activities needed to complete a project |
| 86. In an adaptive project management approach; which statement describes the actions of team | They work on the highest priority items in the product backlog |
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