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Marketing Exam 2
| Term | Definition |
|---|---|
| Business-to- Business Marketing (B2B) | is the marketing of products and services to companies, governments, or nonprofit organizations for use in the creation of products and services that they can produce and market to others. |
| Organizational Buyers | are those manufacturers, wholesalers, retailers, service companies, nonprofit organizations, and government agencies that by products and services for their own use. |
| Derived Demand | means that the demand for industrial products and services is driven by or derived from, demand for consumer products and services. |
| Reciprocity | when two companies agree to buy from each other |
| Supply Partnership | when buyer and supplier adopt mutually beneficial objectives |
| Sustainable procurement | integrates environmental considerations |
| Organizational buying behavior | is the decision-making process that organizations use to establish the need for products and services and identify, evaluate , and choose among alternative brands and suppliers. |
| Buying Center | The individuals in the buying process that share common goals, risks, and knowledge important to a purchase decision. |
| Buy Classes | Researchers have studied organizational buying identify three types of buying situations. |
| E-Marketplaces | Online trading communities that bring together buyers and supplier organizations. |
| Traditional Auction | A seller puts up an item for sale and would-be buyers are invited to bid in competition with each other. |
| Reverse Auction | A buyer communicates a need for a products or service, and would-be suppliers are invited to bid in competition with each other. |
| Countertrade | is the practice of using barter rather than money for making global sales |
| Balance of Trade | is the difference between the monetary value of a nation’s exports and imports |
| Globalization | is the focus on creating economic, cultural, political, and technological interdependence among |
| Protectionism | is the practice of shielding one or more industries within a country's foreign competition through the use of tariffs or quotas. |
| Tariffs (taxes) | government tax on products or services entering a country, primarily serve to raise prices on imports. |
| Quotas | a restriction places on the amount of a product to enter or leave a country. |
| Global Competition | exists when firms originate, produce, and market their products and services worldwide. |
| Multidomestic Marketing Strategy | Multinationals have as many different product variations, brand names, and advertising programs as countries in which they do business. |
| Global Marketing Strategy | the practice of standardizing marketing activities when there are cultural similarities and adapting them when cultures differ. |
| Global Brand | A brand marketed under the same name in multiple countries with similar and centrally coordinated marketing programs. |
| Economic Espionage | is the clandestine collection of trade secrets or proprietary information about a company's competitors. |
| Cross-Cultural Analysis | Involves the study of similarities and differences among consumers in two or more nations or societies. |
| Customs | Are what is considered normal and expected about the way people do things in a specific country. |
| Cultural Symbols | are things that represent ideas and concepts in a specific culture |
| Back Translation | Where a translated word or phrase is retranslated into the original language by a different interpreter to catch errors. |
| Consumer Ethnocentrism | is the tendency to believe that it is inappropriate, indeed immoral, to purchase foreign made products. |
| Currency Exchange Rate | is the price of one country's currency expressed in terms of another country's currency. |
| Joint Venture | When foreign company and local firm invest together to create a local business |
| Dumping | sell below cost |
| Gray market (parallel importing) | where products are sold through unauthorized channels. |