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marketing chapter 10
| Question | Answer |
|---|---|
| Product | is a means of displaying in two dimensions the location of products or brands in the minds of her to enable a manager to see hoe they perceive competing products or brands, as well as the firms own product or brand. |
| services | are the intangible activities or benefits that an organization provides to satisfy consumers needs in exchange for money or something else of value. |
| consumer products | are the products purchased by the ultimate consumer |
| conveniences products | are items that the consumer purchases purchase frequently, conveniently, and with a minimum of shopping effort |
| shopping products | are items for which the consumer compilers several alternatives on criteria such as price, quality, or style. |
| specialty product | are items that a consumer makes a special effort to search out and buy |
| unsought products | are items that a consumer wither does not know about to knows about but does no initially want |
| business products | are products organizations buy that assist in providing other products for resale. Also called B2B products or industrial products |
| product class | to industry to which it belongs |
| diffrent product | forms exits within a product class |
| product item | is a specific product that has a unique brand, size, or price |
| product line | is a group of product or service items that are closely related because they satisfy a class of needs, are used together, are sold to the same customer group, are distributed through the same outlets, or fall within a given price range |
| product mix | consists of all the product lines offered by an organization |
| coutinuous innovation | requires no new learning by consumers |
| dynamically continuous innovation | this disrupts your routine but not new learning |
| discontinuo innovation | brand new learning |
| protocol | is statement that, before product development begins, identifies: (1) a well- defined target market; (2) specific customers needs, wants, and preferences; and (3) what the product will be and do to satisfy consumers. |
| new product development process | consists of the seven stages an organization goes through to identify opportunities and convert them to salable products or services |
| new product strategy development | is the stage of the new- product process that defines the role for a new product in terms of the firms overall objects |
| business analysis | is the stage of the are products process that's specifies the features of the product and the marketing strategy needed to bring it to market and make finacial projection |
| commercialization | is the stage of the are product process that positions and launched a new product in full-scale production and sales. |