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marketing chapter 9
| Question | Answer |
|---|---|
| marketing segmentation | involves aggregating prospective buyer into groups, or segments, that (1) have common needs and (2) will respond similarly to a marketing actions. |
| product differentiation | is a marketing strategy that involves a from Ising different marketing mix actions to help consumers perceive that product as being different and better than competing products. |
| market-product grid | is framework to relate the market segments to of potential buyer to products offered to potential marketing actions. |
| organizational synergy | better functioning organization |
| cannibalization | stealing sales from yourself |
| Tiffany/walmart strategy | selling to high-end and low-end segments |
| geographic segmentation | where customers live and work |
| demographic segmentation | objective classification |
| personas | are character descriptions of brand typical customers. personal bring target market data alive by crating dictional character narratives |
| product positioning | is the place a product occupied in consumers minds based on important attributes relative to competitive products |
| precut repstitioning | involves changing the place a product occupies in a consumers mind relative to competitive products |
| perceptual map | is a means of displaying in two dimensions the location of products or brands in the minds of consumers to enable a manger to see how they perceive competing products or brands, as well as the firms own product or brand |