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HIT 252 Midterm
Midterm Review
| Question | Answer |
|---|---|
| The idea that the best leadership style depends on the situation. Leaders adjust how they lead based on the needs of the team, task, and environment. | Contingency Leadership Approach |
| True or false? Value-based leadership takes commitment from all management and leadership roles within an organization. | True |
| What type of management style focuses on the individual human needs and values of an organization? | Humanistic Management |
| The activity of guiding a group of people to definite result is called _______________. | leadership |
| Which type of plan focuses on day-to-day activities and includes specific procedures, schedules, and tasks? | operational plan |
| Which leadership style is characterized by leader control over all decisions with no or very little input from the group? | Autocratic |
| When leaders embrace the values included with the mission and vision of the organization, this type of leadership is called _______________. | Values-based leadership |
| Which leadership theory is associated with matching the leader’s style to the situation? | Contingency theory |
| Transformational leaders are those who: | Focus on the act of changing from one current state to another |
| One of the first steps in this managerial function is to perform an environmental scan of internal organization and external industry. This managerial function is called ______. | planning |
| One of the components of the managerial function of planning is developing a strategic plan for the organization. This is the responsibility of the: | Board of Trustees |
| Under the SMART method, goals and objectives are written as specific, measurable, _____________ and ______________. | realistic, timely |
| What are shorter-term strategic plans with a focus of one to three years? | Tactical plans |
| A SWOT analysis created by the director of the HIM department indicates that vendors report increased productivity gains with CAC implementation. What would this be consider in a SWOT analysis? | Opportunity |
| With the decline of Medicaid reimbursements, the Happy Kids Pediatrics Clinic is struggling to keep up with the required technology to meet Meaningful Use Standards. In which category of SWOT does this case belong? | Weakness |
| The COO of Riverside Community Hospital has implemented a challenge to all surgical staff to eliminate medical errors as much as possible. Where in the SWOT analysis category would this effort fall into? | Strength |
| Jaimie is a new employee at ABC Hospital and is unfamiliar with the organizational structure of senior management. What visual tool should Jaimie use to determine ABC Hospital's formal reporting structure? | Organizational chart |
| How does the presence of procedures, rules, and guidelines affect a manager’s span of control? | Allows for a larger span of control |
| C-suite is_______level management | Top level |
| An assistant director is an example of _____level management. | Middle |
| A front-line supervisor is _______level management. | Lower level |
| Managers influence employee behavior based on the position he or she holds. | Legitimate |
| Managers give raises, promotions, and grant time off as positive reinforcement. | Reward |
| Managers punish employees in the form of demotions or poor performance appraisals. | Coercive |
| A manager uses their knowledge as a subject matter expert to influence others. | Expert |
| Managers exhibit positive personal traits such as kindness or fairness that influence others. | Referent |
| Managers possess information that others want or need. | Informational |
| All of the following represents the purpose of the planning management function except: | classifying and dividing work into separate units |
| When a HIM manager discusses employee concerns to the chief financial officer (CFO), this is known as ____________ communication. | Upward |
| Performance monitoring is data driven and the HIM department needs access to data to make important decisions. One way to provide real-time and important information that can be monitored at a glance is to use a _____________. | dashboard |
| One of the first steps in this managerial function is to perform an environmental scan of the internal organization and external industry. What is the managerial function? | Planning |
| Corona General Hospital ordered 25 new hospital beds to replace aging ones. Which leadership function is used to determine which departments these beds are allocated to? | Organizing |
| Directing, motivating, and guiding employees so they work effectively toward organizational goals. | Leading |
| Monitoring performance, comparing results to goals, and making adjustments to ensure objectives are met. | Controlling |
| George is a popular coding manager. He takes an interest in all of his employees and motivates each one individually. He appreciates the contributions each make for his team. According to behavior theory, what character type does George have? | People-oriented |
| Henry, the Director of Health Information, comes to work every day by 8:00 a.m. sharp. As a result, the entire department starts work at 8:00 a.m. If we are to apply the Power and Influence theory, which type of leader influence does Henry have? | lead by example |
| Guides the team’s direction, clarifies goals, and ensures the group stays focused on achieving objectives. | Leader |
| Manages the team process by encouraging participation, keeping discussions productive, and helping resolve disagreements. | Facilitator |
| Documents key points from discussions, including decisions made, action items, and assigned responsibilities. This role helps maintain an accurate record that the team can reference later. | Recorder |
| A senior leader or stakeholder who provides authority, resources, and organizational support for the project or initiative. | Sponsor |
| A group of HIM employees gather each day for one week at lunch to plan a baby shower for their supervisor. This is an example of what kind of team? | Informal |
| Which of the following is an example of an intrinsic element of motivation? | Personal feeling of satisfaction |
| Wendy is the team leader for the EHR implementation team at her hospital. Wendy’s team is made up of members from different departments throughout the hospital. This is an example of what kind of team? | Cross-functional |
| Walter is an newly credentialed HIM professional, and accepts a position for which he is overqualified simply to gain employment in the field. This is an example of which level of Maslow’s Hierarchy of Needs? | Safety and Security |
| How do the concepts of diversity and inclusion differ? | Inclusion is the result of successful diversity management |
| Each year at the beginning of the budget planning process, the finance department sends a list of volume projections to all participating departments. These numbers are for use in planning each department’s operating budget. What is the type of approach? | Top-down |
| Which of the following is an example of an operating expense? | Office supplies for coders and billers |
| A process used to compare the costs of a decision or project with its expected benefits to determine if it is worth implementing. It helps managers choose options that provide the greatest value or return. | Cost-Benefit Analysis |
| In a budget calculation, what is the term used for forecasted units for the amount of services provided by an organization? | Volume projections |
| A plan that converts the organization's goals and objectives into targets for revenue and spending is called a(n) _______. | budget |
| Which of the following is true about the term fiscal year? | It is a consecutive 12-month period. |
| The cost of labor needed to deliver care to patients is categorized as: | Expense |
| A data governance committee educates staff on HIPAA risks and seeks input before changes are implemented. This is an example of: | Influence |
| Emily, one of the coders at Memorial Hospital, has refused to attend any meetings on the CAC project, and when the other coders bring up the topic she quickly changes the subject saying she is sure it will never happen. Emily is demonstrating ... | Denial |
| What is the term describes when an organization implements change that improves the alignment of the organization's strategy, culture, and design? | Strategic change |
| An individual who is employed within the organization and is a proponent of change initiatives in the past and feels that he or she can successfully lead a change initiative is know as a(n): | Internal change agent |
| Joseph is bound to tradition and is very skeptical about the upcoming changes in the EHR. Joseph does not participate in the survey and open discussions related to the EHR changes. Joseph is at what step in the innovation adoption life cycle? | Laggard |
| Identifies strengths, weaknesses, opportunities, and threats | SWOT Analysis |
| Examines internal and external factors affecting the organization | Environmental Scan |
| A visual tool that maps a decision, the possible choices, and the potential outcomes, including risks. | Decision Tree |
| Which of the following is NOT considered one of the five conflict management styles? | Encourage |
| Why is it important that policies align with organizational goals and objectives? | To ensure consistency in decision-making |
| What is a formal discussion between people who are trying to reach an agreement? | Negotiation |
Created by:
Prof Clark