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MKTG 250 Chapter 8
| Term | Definition |
|---|---|
| Define the Problem | set research objectives, identify possible marketing actions |
| Develop the Research Plan | specify constraints, identify data needed for marketing actions, determine to collect data |
| Collect Relevant Information | obtain secondary data, obtain primary data |
| Develop Findings | analyze the data, present the findings |
| Take Marketing Actions | make action recommendations, implement action recommendations, evaluate results |
| Measures of Success | the criteria or standards used in evaluating proposed solutions to the problem (lego using playtime) |
| Constraints | in a decision, the restrictions placed on potential solutions to a problem |
| Primary Data | the facts and figures that are newly collected for the project |
| Secondary Data | the facts and figures that have already been recorded prior to the project at hand |
| Primary Data Advantages | more flexible and specific to the problem under study |
| Primary Data Disadvantages | costly, time consuming |
| Secondary Data Advantages | time saving, inexpensive |
| Secondary Data Disadvantages | out of date, definitions/categories not right, not specific enough |
| Observational Data | are the facts and figures obtained by watching how people actually behave, using mechanical, personal, or neuromarketing data collection methods |
| Mystery Shopper | secret shopped |
| Ethnographic | home use |
| Nueromarketing | Technologies used to study the brain |
| Questionnaire Data | are the facts and figures obtained by asking people about their attitudes, awareness, intentions, and behaviors |
| Focus Group | Informal session of customers who are asked for opinions |
| Test Market | a particular area or group of people chosen for a limited introduction of a new product or service, new advertising campaign, etc. to test how people will react |
| IT | information technology |
| Data Mining | the practice of analyzing large databases in order to generate new information |
| Sales Forecast | consists of the total sales of a product that a firm expects to sell during a specified time period under specified environmental conditions and its own marketing efforts |