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marketing chapter 6
| Question | Answer |
|---|---|
| Business-to business marketing | SELLING FROM ONE BUSINESS T ANOTHER. (B2B) involves the marketing of products and services to companies, government, or not-for profit organizations for use in the creation of goods and services that they can produce and market to others. |
| Organizational buyers | are those manufactures, wholesalers, retailers, service companies, non-profit organizations, and government agencies that buy goods and services for their own use or for resale. |
| marketing characteristics | 1. demand for industrial products and services is derived 2. few customers typically exists, and their purchased orders are large. |
| Products or service characteristics | products or service are technical in a nature and purchased on the basis of specifications |
| buying process characteristics | there are reciprocal arrangements, and negotiation between buyers and sellers is common place. |
| marketing mix characteristics | direct selling to organizational buyers is the rule, and distribution is very important. |
| derived demand | FOR INDUSTRIAL PRODUCTS/SERVICES. is the demand for industrial products and services that is driven by, or derived from, the deman for consumer products and services. |
| Reciprocity | when two organizations agree to buy from each other |
| supply partnership | when buyer and supplier adopt mutually beneficial objectives |
| sustainable procurement | integrates environmental considerations |
| buying center | consist of the group of people in an organization who participate in the buying process and share common goals, risks, and knowledge important to a purchase decision. |
| buy classes | consist of three types of organizational buying situations: straight rebuy, new buy, and modified rebuy. |
| E- marketplaces | are online trading communities that bring together buyers and supplier organizations to make possible the real-time exchange of information, money, products, and services. Also called B2B exchange or e-hubs. |
| traditional auction | in a e-marketplace, in an online auction in which a seller puts an item up for sale and would be buyers are invited to bid in competition with each other. |
| reverse auction | us an e-maretplace, in an online auction n which a buyer communicates a need for a product or service and would be suppliers invited to bug in competition with each other. |