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Management Midterm
| Term | Definition |
|---|---|
| Management | The process of planning, organizing, leading, and controlling resources to achieve organizational goals efficiently and effectively |
| Efficient | doing things right( minimal waste of time/money/resources) |
| Effective | doing the right things (achieving goals) |
| PLOC | Planning, Organizing, Leading, controlling |
| Planning | Setting goals and deciding how to achieve them |
| Organizing | arranging tasks, workflows, and resources |
| Leading | Motivating, directing, and inspiring employees |
| Controlling | Monitoring performance and making connections |
| what 3 skills does every manager need | Technical, Human, and conceptual skills |
| Technical skills | Knowledge of specific tasks or technology |
| Human Skills | Ability to work well with people |
| Conceptual skills | Ability to see the "big picture", strategic thinking and planning |
| What are 3 major effects of globalization | Economic integration, Increased competition, cultural exchange |
| economic integration | Countries become more connected through trade and investment |
| increased competition | businesses compete globally, not just locally |
| Cultural exchange | ideas, values, and practices spread worldwide |
| offshoring | moving business processes to another country (often for lower cost) |
| reshoring | brining jobs back to the home country |
| Sourcing | finding suppliers for goods/services (can be domestic or global) |
| Tariff | a tax on imported goods |
| Monochromic Culture | time-focused, one task at a time, strict schedules. |
| what is an example of a monochromic culture | US or Germany |
| Polychronic culture | relationship focused, multitasking common, flexible schedules |
| What is an example of an Polychronic culture | Brazil, Mexico |
| Ecocentrism | belief that the environment should be valued and protected for its own sake |
| Sustainable development | meeting present needs without harming future generations |
| Ethical Dilemma | A situation where you must choose between two right or two wrong options |
| What are moral rights | Respecting Fundamental rights such as Privacy Free Speech Due Process Freedom of choice |
| Justice | Fairness in decision-making |
| Distributive Justice | Fair outcomes |
| Procedural Justice | Fair Process |
| High- Performance Work Practice Characteristics | Employee Involvement, teamwork, continuous training, performance based compensation, information sharing, empowerment |
| How long is long term | 2-5 years |
| is a strategic plan short term or long term | long term |
| is a tactical plan short term or long term | short term |
| what does strategic planning focus on | sets major goals and direction |
| What does tactical plans focus on | focuses on specific departments |
| Operational Plan | Day-to-day activities |
| Planning-Controlling Cycle | 1. set objectives 2. Measure performance 3. compare results to goals 4. take corrective action |
| Creativity | generating new and useful ideas |
| What are some companies that reshored from China | Apple, GE, Ford |
| (effective or efficient) If a company cuts cost but loses customers | efficient but not effective |
| (effective or efficient) If a company hits goals but wastes money | Effective but not efficient |
| (effective or efficient) If a company hits goals and minimizes waste | Both |
| The planning-controlling cycle is | continuous |
| Who was the first one to come up with management by objective | Droker |
| Who is the author of book | Rick Rubin |