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unit 4 key terms
| Term | Definition |
|---|---|
| acceptance of criticism | a personal/professional characteristic required in health care careers; tolerance of feedbackk that is constructive and enables improvement |
| autocratic leader | an individual who maintains total rule, makes all of the decisions, and has difficulty delegating or sharing duties; often called a "dictator" |
| communication | process of transmission; exchange of thoughts or information |
| competence | a personal/professional characteristic required in health care careers; qualifies and capable of performing a task |
| cultural diversity | differences among individuals based on cultural, ethnic, and racial factors |
| dependability | accepting the responsibility required y one's position; being prompt in reporting to work and maintaining a good attendance record; performing assigned tasks on time and accurately |
| discretion | ability to use good judgement and self restraint in speech or behavior |
| empathy | identifying with another's feelings but being unable to change or solve the situation |
| enthusiasm | intense interest or excitement |
| feedback | a method used to determine if communication was successful which occurs when the receiver of a message responds to the message |
| goal | desired result or purpose toward which one is working |
| honesty | truthfulness; integrity |
| initiative | ability to begin or follow through with a plan or task; determination |
| laissez fair leader | an individual who believes in non-interference in the affairs of others, strives for only minimal rules or regulations, and allows the indviduals in a group to function in an independent manner with little or no direction |
| leader | an indvidual who leads ou fuides others, or who is in charge or in command of others |
| leadership | ability to lead, guide, and direct others |
| listening | to pay attention, make an effort to hear |
| nonverbal communication | the use of Faial expressions, body language, gestures, eye contact, and touch to convey messages or ideas; communication that is not spoken |
| parliamentary procedure | a set of rules or guidelines that determine the conduct and order that is followed during a meeting |
| patience | ability to wait, persevere; capacity for calm endurance |
| personal hygiene | care of the body including bathing, har and nail care, shaving and oral hygiene |
| professonalism | a blending of many different personal qualities such as good judgement, proper behavior, courtesy, good communication skills, honesty, politeness, responsibility, integrity, competence, and a proper appearance to meet the standards expected in a health ca |
| responsibility | being held accountable for actions or behaviors; willing to meet obligations |
| self motivation | ability to begin or to follow through with a task without the assistance of others |
| stress | body's reaction to any stimulus that requires a person to adjust to a changing environment |
| tact | having the ability to say or do the kindest or most drring things ina difficult situation |
| team player | a personal/professional characteristic required in health care careers; working well with others |
| teamwork | cooperative effort by the members of a group to achieve a common goal |
| time management | system of practical skills that allows an individual to use time in the most effective and productive way |
| willingness to learn | a personal/professional characteristic required in health care careers; adaptability to changes and preparedness to pursue additional education required to remain competent in a particular field |
Created by:
ximenah.garcia