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Chap 6
Exam 2
| Question | Answer |
|---|---|
| Business-to-business marketing | involves the marketing of products and services to companies, governments, or not-for-profit organizations for use in the creation of goods and services that they can produce and market to others |
| Organizational buyers | are those manufacturers, wholesalers, retailers, service companies, nonprofit organizations, and government agencies that buy goods and services for their own use or for resale. 6- 32 |
| Derived demand | is the demand for industrial products and services that is driven by, or derived from, the demand for consumer products and services. |
| Organizational buying behavior | is the decision-making process that organizations use to establish the need for product and services and identify, evaluate, and choose among alternative brands and suppliers. |
| buying center | consists of the group of people in an organization who participate in the buying process and share common goals, risks, and knowledge important to a purchase decision. |
| Buy classes | consist of three types of organizational buying situations: straight rebuy, new buy, and modified rebuy |
| E-marketplaces | are online trading communities that bring together buyers and supplier organizations to make possible the real-time exchange of information, money, products, and services. Also called B2B exchanges or e ‑hubs |
| traditional auction | in an e-marketplace, is an online auction in which a seller puts an item up for sale and would-be buyers are invited to bid in competition with each other. |
| reverse auction | in an e-marketplace, is an online auction in which a buyer communicates a need for a product or service and would-be suppliers are invited to bid in competition with each other |