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marketing chapter 4
| Question | Answer |
|---|---|
| economic espionage | is the clandestine collection of trade secrets or proprietary information about a company's competitors |
| code of ethics | is a formal statement of ethical principles and rules of conduct |
| while blowers | are employers who report unethical or illegal actions of their employers |
| moral idealism | personal moral philosophy: is a personal ,oral philosophy that considers certain individual rights or duties as universal, regardless of the outcome. (all or nothing) |
| Utilitarianism | is a personal moral philosophy that focuses on the "greatest good for the greatest number" by assassination the cost and benefits of the consequences of ethical behavior |
| social responsibility | is the idea that organizations are part of a larger society and are accountable to society for their actions |
| triple bottom line | is the recognition of the need for organization to improve the state of people, the planet, and profit simultaneously if they are to achieve suitable, long-term growth |
| green marketing | consists of marketing efforts to produce, promote, and reclaim environmentally sensitive products |
| cause marketing | occurs when the charitable contributions of a firm are tied directly to the customer revenues produced through the promotion of one of its product |
| social audit | consist of a systematic assessment of a firms objective, strategies, performance in terms of social responsibility |
| sustainable development | involves conducting business in a way the protects the natural environment while making economic progress |