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Chapter 3 cards
| Term | Definition |
|---|---|
| Artificial intelligence | The simulation or approximation of human intelligence in machines. |
| Baby boomers | Includes the generation of 76 million children born between 1946 and 1964. |
| barriers of entry | Business practices or conditions make it difficult for new firms to enter the market. |
| big data | Extremely large data sets require massive data storage warehouses and sophisticated data analysis to identify patterns, trends, and associations for decision-making in marketing. |
| competition | The alternative firms that could provide a product to satisfy specific market needs. |
| culture | The set of values, ideas, and attitudes that are learned and shared among the members of a group. |
| demographics | Describing a population according to selected characteristics such as age, gender, ethnicity, income, and occupation. |
| discretionary income | The money that remains after paying taxes and necessities. |
| disposable income | The money a consumer has left after paying taxes to use for necessities such as food, housing, clothing, and transportation. |
| economy | Pertains to the income, expenditures, and resources that affect the cost of running a business and household. |
| electronic commerce | The activities that use electronic communication in the inventory, promotion, distribution, purchase, and exchange of products and services. Also called e-commerce. |
| environmental scanning | The process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends. |
| Gen x | Includes the 55 million people born between 1965 and 1980. Also called the baby bust. |
| Gen y | Includes the 62 million Americans born between 1981 and 1996. Also called the echo-boom. |
| Gen z | The post-millennial generation, which includes consumers born between 1997 and 2010. |
| gross income | The total amount of money made in one year by a person, household, or family unit. Also known as money income at the Census Bureau. |
| internet of things (IoT) | The network of products embedded with connectivity-enabled electronics. |
| market analytics | The study of data to evaluate the performance of marketing activities in numerical terms, which are called metrics. |
| multicultural marketing | Marketing approaches reflect the unique attitudes, ancestry, communication preferences, and lifestyles of diverse races and ethnic groups. |
| regulation | Restrictions of state and federal laws place a business regarding the conduct of its activities. |
| self-regulation | An alternative to government control whereby an industry attempts to police itself. |
| social forces | The demographic characteristics of the population and its culture. |
| social media | Social media consists of digital technologies that facilitate the creation and sharing of user-generated content—text, photos, video, and animation (games)—through virtual communities and social networks. |
| technology | The methods, systems, and devices that are the result of scientific and engineering knowledge being used for practical purposes. |